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    Neiman's Top Salesperson

    After $73 million in sales and 86 Last Calls, Neiman Marcus couture guru goes out on top

    Clifford Pugh
    Aug 29, 2015 | 9:31 am

    When Sylvia Goldstein joined Neiman Marcus in 1972 , her first sale was a $132 boa. She was thrilled, but was soon destined for bigger and better things.

    During a 43-year tenure as the top saleswoman at the Houston Galleria store and the entire Neiman Marcus chain, Goldstein sold close to $73 million in merchandise, including items at 86 Last Call sales.

    Her biggest single sale: A luxurious $250,000 James Galanos sable coat.

    Her biggest single day: $383,000 of Galanos gowns and Chanel attire to three international clients, including a Mexican customer who traveled with her personal assistant and her small dog on a private plane to meet with Goldstein at night.

    "I never had worked a day in my life," Goldstein recalled, "but I learn fast. I'm a quick study."

    The spitfire couture saleswoman with flaming red hair and hardly a wrinkle on her face — unlike many of her clients, she has never undergone cosmetic surgery and instead has studiously avoided the sun, noting there are no windows in the couture department — enjoyed her last day at the store Friday. At a morning staff meeting, she was placed on a throne and thanked for her service, and she shared an intimate lunch with 13 of her top clients at the store's Mariposa restaurant.

    At 82, she has decided to retire, leaving a sales legacy that will likely never be topped.

    "Every day I come and learn something new," she said during an interview amid designer fashions in the store's couture department on the second floor. "These customers are the loves of my life. Getting to know people and taking care of them is the thrill. It's a wonderful thing."

    Goldstein didn't even have a Social Security number when she applied for a job in the Neiman's couture department on the advice on her sister, who worked in cosmetics at the store. "I never had worked a day in my life," Goldstein recalled, "but I learn fast. I'm a quick study."

    Within two years, she was the No. 1 saleswoman, a title she has held through most of her career. "I could only have done this at Neiman Marcus. It's the best store there is. There is none better," she said.

    First name basis

    In a career that has spanned the breath of fashion design, Goldstein has been on a first-name basis with such stars as Galanos, who she admits is her favorite designer, the legendary Bill Blass, who famously chain smoked, leaving cigarette butts on the store's marble floor, the gentlemanly Oscar de la Renta, the mercurial Ralph Rucci, the masterful Geoffrey Bean and the idiosyncratic Karl Lagerfeld. And she's been quick to champion designers like Tom Ford, Azzedine Alia and Akris' Albert Krimler.

    "I'd rather see my customers underdressed for an occasion that wear the wrong thing."

    She was among the first to urge her clients to mix and match styles and not stick to just one designer head-to-toe. And she has never been shy about tell a customer if an ensemble doesn't work. "You can dress up something to be cocktail and it doesn't have to be a cocktail dress," she said. "I'd rather see my customers underdressed for an occasion that wear the wrong thing."

    Although she had no formal fashion experience, having majored in dance in college before getting married and raising a family, Goldstein had long helped friends and neighbors put their wardrobes together. As a 1997 Texas Monthly article noted, many of her Houston clients wouldn't go out at night before calling her to ask what they should wear. “Almost everything I put on, head to toe, I buy from Sylvia,” said Elyse Lanier, who has remained a close friend. “I trust her judgment and her taste completely.”

    Having had three back surgeries in the past 18 months, Goldstein has finally decided it's time to retire for good. She plans to continue to stay in shape by pedaling a stationery bike for 45 minutes every day, 7 days a week — but not at 5 in the morning like she has been doing before going to work. "I'm going to spread it out," she said.

    "I've had a few lulls in my career, but the next day something opens up and you're back in business. I made my mark and that's what I worked for," she added. "It is bittersweet. It's hard to think that my customers are going to be taken care of by someone else."

    Oscar de la Renta, shown here with Lynn Wyaat, was a Goldstein favorite.

    News_Best Dressed luncheon_Lynn Wyatt_Oscar de la Renta
      
    Photo by Priscilla Dickson
    Oscar de la Renta, shown here with Lynn Wyaat, was a Goldstein favorite.
    unspecified
    news/fashion

    WHERE TO SHOP in April

    12 new Houston boutiques, collections, and pop-ups to shop right now

    Gabi De la Rosa
    Apr 1, 2025 | 6:15 pm
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    Photo courtesy of Elizabeth Anthony
    Elizabeth Anthony will host a Zimmerman pop-up through April 20th.

    It's time to stay ahead of the curve and get ready for warmer weather before the thermostats reach triple digits. Brands are rolling out fresh collections featuring bright colors, bold prints, and the ever-necessary lightweight fabric that makes dressing for Houston's hot temperatures a breeze.

    This month, we've rounded up the best places to shop, from stylish accessories to must-see pop-ups and new collections.

    A Bientôt
    The River Oaks staple has spring colors and glamour covered with their latest arrivals. Everything is available from sparkling jewelry to clothing from notable brands, including Vilagallo, Hinson Wu, and Mersea. Shoppers can also snag seasonal accessories including bags, scarves, and the latest fashionable umbrellas from Original Duckhead.

    The City Market
    POST Houston is hosting The City Market 2025 on Friday, April 11 from 2-8 pm and Saturday, April 12 from 10 am to 5 pm (401 Franklin St). Presented by theHouston Junior Forum, the annual event offers a curated shopping experience featuring a wide range of merchants, including unique boutique gifts, accessories, original art, gourmet food, clothing, jewelry, and more.

    Consuela
    Consuela, the vibrant Texas-and Mexico-based fashion and lifestyle brand known for its handcrafted designs, has much to celebrate. It expanded into Greater Houston with a new store at Katy's LaCenterra development and is celebrating its 20th anniversary. The Cinco Ranch outpost is the brand's first Houston-area store where customers can find the bright styles they are known for.

    Elizabeth Anthony
    This April, Elizabeth Anthony is hosting many fun events in-store, including jewelry designer appearances, European designer trunk shows, and pop-up shops. Zimmermann is hosting a Spring Pop-up Shop through April 20, featuring their iconic women's collection along with the adorable kids line. Detailed information about the events is available here.

    Erly
    Texans Jamie Chandlee, CEO and co-founder of Rank & Style, and board-certified dermatologist Dr. Hallie McDonald Austinjust launched the latest buzzy-brand Erly – a community-focused, approachable skincare brand with the belief that "doing less, does more." They will host a pop-up on Tuesday, April 8, from 11 am-3 pm at The Avenue, 3209 Westheimer Rd.

    Houston Clothing Swap
    Houston Clothing Swap, organized by the nonprofit Conscious Consumer Collective, is back with its annual event. Bring an unlimited amount of lightly worn clothing and browse through a collection of donated pieces, all while reducing textile waste and embracing a more eco-friendly way to shop. Items should be in good condition (no rips or stains), and the swap excludes kids' clothing, undergarments, socks, and home decor (such as books, blankets, and toys). As a donation-based nonprofit, Houston Clothing Swap asks for a $10 contribution to participate. 2206 Edwards St. Suite B.

    Hunter Bell
    Houston-based brand Hunter Bell dropped three new collections just in time for spring and summer shopping. Hunter Bell Swim includes swimsuits and sarongs, Hunter Bell Kids makes a return with a limited-edition collection featuring Mommy & Me matching options. The brand also teamed up with Houston’s Freya for a collection of two hats.

    Kate Spade New York
    Customers who purchase a pair of tennis shoes will be treated to a bonus pair of laces and be able to deck them out at Kate Spade's charm bar. The pop-up event is for one day only, April 5, at the Kate Spade boutique in the Galleria.

    Marcel Market
    Houston's only market devoted exclusively to made-in-France items has a new spring-inspired lineup of goods, including tops, shorts, and dresses from French designers. Shoppers can also update their scent for the season with a wide selection of perfumes for men and women.

    Mejuri
    Located in Montrose Collective and known for their casual fine jewelry, Mejuri just launched a new collection of Disc Pave engravable charms that can attach to any necklace with a clip encrusted in pave diamonds. The jewelry brand also just released Organic Dome Liquid Letter Pendant Necklaces in gold vermeil with white sapphire or sterling silver with Swiss blue topaz, peridot, and lemon quartz.

    Mirth
    Houston-based Mirth just dropped their latest collection. Titled Indigo, the collection includes new limited edition styles of midi, maxi, and short dresses, each printed in a blue indigo color. The dresses are 100 percent cotton, made in India, and the perfect lightweight pieces for Houston's spring and summer weather.

    M-K-T Flower Power Market
    Enjoy a Sunday Funday on April 6 at this sitewide market featuring more than 50 local plant and artisan vendors, art activities, and a scavenger hunt with over $5,000 in prizes from M-K-T stores and market vendors.

      

    Photo courtesy of Elizabeth Anthony

    Elizabeth Anthony will host a Zimmerman pop-up through April 20th.

    elizabeth anythonya bientotzimmerman houstonmejuriwhere to shop in houston
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