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    Home-buying horror stories

    Real stories of real estate: Home-showing bloopers from industry vets

    Joel Luks
    Aug 13, 2011 | 2:00 pm
    • Surprises may lurk behind the front door.
    • Paige Martin
    • Christi Borden

    Real estate is a people business. And whenever you deal with people making a huge financial and emotional commitment, funny things happen.

    Day after day, real estate professionals hit the pavement hoping to make a match between buyer and seller. Think of it like dating. Showing a home is like watching a first meeting and hoping for good chemistry. The process gets more complicated for couples and even more convoluted if the whole family gets involved. When clients bring a van full of people to check out properties (or people), chaos begins.

    And when it comes to homes and politics, everyone is an expert.

    It takes a "special" person to be a real estate professional. Having been in the business for seven years, I have watched my colleagues coach and mentor people through home-buying, going from home to home until everyone agrees on The One.

    In their own words, here are some stories that reflect what's in a day's work for a realtor:

    Your home is my home, sort of - Ronie Warwick, Brighton Homes

    As a new home sales consultant I always pride myself on making my buyers feel like family. My (model) home is their home.

    I didn't realize just how much they took my statement to heart until one of my buyers who had just closed on his home didn't manage to transfer utilities in time. He was without electricity for a day. It was summer.

    He asked if he could shower at my model. I said, "Sure!"

    While he was bathing away, I had an older couple walk in to look around. As I was greeting them with my usual "Hello and welcome, would you like a drink," that sort of thing, out walks my buyer from the shower in only a towel.

    "Thanks Ronie! Great shower!" he said.

    All of us just stopped looked at each other, and I said rather sheepishly, "I did mention my buyers become like family?"

    The older gentleman looked at his wife and said, "I like her."

    Needless to say, they did purchase a home from me. But she never let him shower at my model.

    Closet surprise - Paige Martin, Keller Williams Realty

    Once upon a time on an unassuming day, one of my clients called to see a particular home. She had viewed the listing online and was quite excited to visit in person. I made the appointment for us and upon arrival, I rang the doorbell and announced our arrival, as is typical.

    The house turned out to be vacant, and my client and I began touring the home.

    After viewing the main parts of the house, we ventured on to the master bedroom, the master bath and the master closet. Imagine my surprise when, in a vacant home, I opened the closet door to discover a man sleeping on the floor in the dark!

    He stirred, quite surprised by the interruption. He mumbled something to us, and it soon became clear that the man was intoxicated.

    That's vacant house, drunk sleeping man in the closet, startled buyer. Not your ideal marketing features.

    We couldn’t escape the house fast enough that day, and needless to say, the buyer lost all interest in buying the house.

    Teenage love interrupts - Christi Borden, Prudential Gary Greene

    I was showing homes to a lovely couple one day. When I opened the front door of this beautiful home on the West side, the alarm went off.

    Ever the professional, I proceeded into the property and called the listing office. My quest? To find out the alarm code so I could disarm and show the property. That much we accomplished.

    As we started through the home, a disheveled teen and her boyfriend (who knows what they were doing) emerged from the balcony. Surprised by the interruption, it was obvious they set the alarm so they would know if someone came home.

    A quick call to the listing company fixed that. Not to mention a chat with the mom. I was told this would never happen again.

    Have any home-buying horror stories of your own? Share them in the comments.

    unspecified
    news/real-estate

    How Sweet

    Sugar Land's first new apartment complex in 13 years breaks ground

    Brianna McClane
    Dec 11, 2025 | 12:30 pm
    Pearl Lake Pointe luxury apartment complex Sugar Land.
    Rendering Courtesy of Morgan
    Pearl Lake Pointe is a 376-unit luxury apartment complex slated for early summer 2027 in Sugar Land.

    Sugar Land is welcoming its first new apartment development in more than a decade. Pearl Lake Pointe, a 376-unit luxury community from developers Morgan and Carlyle, is underway at 16435 Creekbend Drive.

    Construction began in November, with an official groundbreaking held this week. “The groundbreaking of Pearl Lake Pointe marks an exciting new chapter for the Lake Pointe peninsula,” Sugar Land Mayor Carol K. McCutcheon said in a statement. “After years of planning and collaboration with Morgan, this project delivers much-needed, high-quality multifamily housing and strengthens our long-term vision for a vibrant, connected district. This milestone will help drive continued reinvestment and momentum throughout Lake Pointe and across Sugar Land.”

    Set across 6.46 acres, the five-story complex will feature five live-work units, a six-story parking garage, and 9,940 square feet of commercial office space. Fitness centers, a resort-inspired pool, a golf simulator, a sky lounge, and a cafe are among the planned amenities.

    Inside the residences, features include open-concept floor plans, quartz countertops, stainless-steel appliances, washers and dryers, and balconies in select units.

    “Pearl Lake Pointe is a unique opportunity to elevate the living experience and set a new benchmark for luxury in Sugar Land,” Kase Pappert, Morgan senior development manager, said. “We are grateful for the City’s partnership and look forward to helping re-energize the Lake Pointe peninsula with a welcoming community that feels like home and connects residents to the amenities right outside their door.”

    Roughly 20 miles from downtown Houston, the site has views of Brooks Lake and is adjacent to the former Fluor corporate campus currently being transformed into the Lake Pointe Green mixed-use development.

    The first Pearl Lake Pointe units are slated for delivery in early summer 2027. Morgan and Carlyle will own and manage the community, with project financing provided by Texas Capital Bank.

    “With Pearl Lake Pointe, Carlyle and Morgan are redefining multifamily living and adding meaningful momentum to address the demand for high-quality housing in the Sugar Land submarket,” said Adam Buchwald, Carlyle managing director and partner. “Partnering with Morgan — an accomplished developer with a strong track record — makes this project even more exciting, and Pearl Lake Pointe is a standout addition to Carlyle’s portfolio of high-quality multifamily developments.”

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    news/real-estate
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