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    Ride smarter

    Uber puts it in reverse with app tipping feature and more changes on the way

    Marcy de Luna
    Jun 21, 2017 | 12:31 pm
    Houston, uber app, june 2017
    Ride-sharing giant Uber is making some mega changes, with in-app tipping at the top of the list.
    Courtesy of Uber/Facebook

    Ride-sharing giant Uber is making some major changes, with in-app tipping at the top of the list.

    The company has launched its "180 days of change" campaign, with several new policies set to roll out city-by-city over the next six months. Among the most prominent is the ability to add a tip via the Uber app — a feature that went live in Houston, as well as in Seattle and Minneapolis, on Tuesday.

    Despite driver protests over the years to allow tipping, the option has not been available until now due to the company's belief that it was better for riders and drivers to know exactly how much they would pay/earn per trip, without the variable. But after a class-action lawsuit last year about whether it can call its drivers contractors, Uber started allowing drivers to encourage passengers to tip with cash.

    The announcement came the same day as ride-hailing competitor Lyft, which returned to the Houston market earlier this month, announced that its drivers have earned more than $250 million in tips. Lyft has allowed riders to tip with the app since 2012.

    If you’re wondering the appropriate amount to tip, Constance Hoffman, owner of St. Louis Missouri-based etiquette firm Social and Business Graces and author of the booklet “Tips on Tipping,” suggests a base tip of $1 to $2 per passenger for short trips, increasing that amount to account for traffic, road construction, distance, or other inconveniences.

    Also coming this month is an update to Uber’s cancelation policy. Expect to pay a fee if you cancel your ride after more than two minutes (down from five minutes).

    Other features on the way over include no more unpaid wait times (the meter will start running two minutes after your driver’s arrival) and optional injury protection insurance for drivers (those who opt in will pay $.0375 cents for every mile there is a passenger in the car).

    Uber is the midst of a shakeup amid allegations of sexual harassment and unsavory business practices. Much of the spotlight has been on the company’s corporate structure, while little focus has centered on drivers until now.

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    This Week's Hot Headlines

    Austin restaurant chain bowls over River Oaks and more popular stories

    CultureMap Staff
    Dec 27, 2025 | 11:00 am
    Honest Mary's restaurant exterior
    Photo by Becca Wright
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    Editor's note: It's time to look back at the top Houston news of the week, including restaurant openings and a major acquisition for MFAH. Plus, where to celebrate New Year's Eve in Houston. Catch up on our most popular stories below, then visit this guide to the best Christmas weekend events.

    1. Meet the men behind River Oaks' new destination for bowls and broth. On this episode of “What’s Eric Eating,” Honest Mary’s founder Nelson Monteith and COO Andrew Wiseheart joined CultureMap editor Eric Sandler to discuss the Austin-based restaurant that just opened its first Houston location in the River Oaks Shopping Center.

    2. Houston's only Michelin-recognized Tex-Mex restaurant now open in Bellaire. It didn’t take Sambrooks Hospitality Group long to turn Mandito’s into Candente. First announced in September, the restaurant’s second location officially opened December 22.

    3. 25 Houston restaurants celebrating New Year's Eve with caviar, bubbles, and more. Houston restaurants are ringing in the new year with indulgent menus featuring caviar, lobster, and steak, along with plenty of bubbly.

    4. Houston museum acquires historic Masonic lodge property for new greenspace. The Museum of Fine Arts, Houston has acquired a prime parcel to expand its campus in the Museum District.

    Holland Lodge masonic building The building at 4911 will be torn down for the new greenspace. Holland Lodge No. 1, A.F. & A.M./Facebook

    5. Houston's richest residents, best suburbs, and more top city news in 2025. As 2025 comes to a close, we're looking back at the stories that defined Houston this year. These are the City Life stories that captured Houston's attention.

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