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    "You want fries with that vaccine?"

    Ken Hoffman serves up a fast-food solution to the COVID-19 vaccine headache

    Ken Hoffman
    Feb 1, 2021 | 10:20 am
    Chick-fil-A drive-thru girl at store
    We could learn a lot about vaccine distribution from Chick-fil-A, Hoffman notes.
    Chick-fil-A/Facebook

    Our government had almost a year to plan the rollout of COVID-19 vaccine — and this is what we get? Each state has its own disjointed strategy of administering vaccine, and last week, the Centers for Disease Control director admitted that the federal government did not know how much vaccine was available in the U.S.

    “I can’t tell you how much vaccine we have, and if I can’t tell it to you,” he said, “then I can’t tell it to the governors.”

    Millions of Americans are frustrated because they can’t get on a waiting list for the vaccine, and even when they do there’s no guarantee there’ll be a shot waiting for them when they roll up their sleeve.

    Across the country, families have a spread sheet keeping track of where vaccine may be available, phone numbers and websites, and how many places each family member already has submitted an application.

    Scientists did their job developed a vaccine for the pandemic in record-breaking, warp-speed time. The drug manufacturers did their job testing and producing millions and millions of doses of the vaccine. And then, it fell to the government to get the vaccine into people’s arms.

    That’s when the system broke down, with certain communities being underserved, wealthy people jumping the line, unrealistic and unfulfilled expectations, states not knowing how much vaccine they’ll receive week to week and chaos in the madhouse.

    Scientists say it will require 70 to 80 percent of Americans to be vaccinated before the country can achieve herd immunity against COVID-19. The government has done such a poor job of selling the need for people to get vaccinated that reportedly half of Americans either say no thanks or we’ll wait to see if the vaccine really works.

    Our tax dollars at work, our lives at stake.

    Here’s where the government screwed up rolling out vaccine: it got involved.

    A couple of weeks ago, as CultureMap reported, the Houston Health Department held a “mega” vaccine event at Minute Maid Park. People were instructed to go online and seek an appointment. About 5,000 appointments were secured. People were told to write their name and confirmation number on a piece of white paper and present it before entering the ballpark.

    The health department forgot one little detail. They failed to check if the people entering Minute Maid Park actually had appointments. They never checked driver’s licenses or anything. Once people got inside to get their shots, and saw it was a free-for-all, they called other people — c’mon down.

    Minute Maid Park ran out of vaccine well before the scheduled quitting time and left a long line of people with confirmed appointments out on the street, with a promise that the city will catch them later.

    A drive-thru solution
    Here’s the solution: the government should turn over the entire national vaccination program to McDonald’s, Wendy’s, Burger King, and other fast food giants. They know how to get burgers in stomachs, they’ll get shots in arms.

    McDonald’s has about 14,000 restaurants in America, in rich parts of town, economically disadvantaged neighborhoods, practically everywhere. Burger King has 7,300 restaurants, Wendy’s 6,700, Taco Bell, 6,500. You can be on a lonely stretch of highway in Texas, in the middle of nowhere, 50 miles from the nearest city, and you’ll see a sign: “Dairy Queen 2 miles.” (The Blizzard of the Month is Red Velvet Cake, FYI.)

    There are 204,000 fast-food restaurants in the U.S., many of them open 24/7, most with a drive-through. “Roll up your sleeve, here’s your COVID-19 shot, now please pull up to the next window for your Baconator and fries.”

    A fast-food chain like McDonald’s has dozens of product warehouses across the country. They use a fleet of 18-wheeler trucks to deliver supplies several times a week to their thousands of restaurants. Fast-food chains know how to deliver product safely and on time. They’ve mastered logistics and distribution over decades, since the first White Castle opened in Wichita in 1921.

    I’ve never pulled into McDonald’s at 3 am and heard, “Sorry, we’re out of fries.” McDonald’s and the other big chains are obsessive about efficiency, dependability, safety, and speed. They get it done.

    When you visit a Burger King drive-thru you’re in and out in a few minutes. The government? When you need to renew your driver’s license in person, you might want to bring lunch, something to read, and pajamas. “Now serving No. 264C,” and you’re holding 563Q.

    North Carolina state treasurer Dale Folwell knows the score. North Carolina has been one of the slowest states in administering shots. Last week, after state health officials apologized for failing to deliver the promised number of doses, and one vaccine site had to cancel 10,000 confirmed appointments, Folwell suggested letting Chick-fil-A guide the distribution of vaccine.

    “There’s nobody that has more interest in or knowledge of how to distribute products than the people I saw last night at Chick-fil-A,” Sowell said. “I mean, this can’t be that complicated.”

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    game, set, zina.

    Best of Ken Hoffman: Interviewing Houston's greatest tennis icon

    Ken Hoffman
    Aug 29, 2024 | 12:30 pm
    Zina Garrison, tennis player
    ITATennis
    Garrison, a tennis legend, is now the tennis director of Houston Parks and Recreation.

    Editor's note: After the sudden death of beloved columnist Ken Hoffman on July 14, CultureMap is republishing some of our favorite "Hoffman's Houston" columns. In honor of the U.S. Open, here's Ken's interview with Houston tennis legend Zina Garrison; it was originally published on June 27, 2022.

    As a child, Zina Garrison learned how to hit a tennis ball on the public courts at MacGregor Park during the 1970s and became, simply, the most accomplished player ever from Houston.

    She developed into a Grand Slam champion, a Top 5 ranking in the world, Wimbledon finalist in 1990 with 20 tournament titles, Federation Cup captain, and Olympic gold medal winner and later Olympic coach.

    Now Garrison is back where she started, only this time she’s devoted to making Houston a great place to learn and play tennis … again. Like she did.

    “I am now the tennis director of Houston Parks and Recreation,” Garrison tells me. “I’m over all the public tennis programs and facilities. The job came open recently and I applied for it.”

    Wait... she’s the greatest champion this city has ever produced — and she had to apply for that job?

    “To be honest, I was more interested in the benefits than the money. As you get older, you start thinking differently,” she shares.

    Unlike the major sports leagues in America, tennis doesn’t provide any healthcare insurance or assistance once a player, even a legend, retires.

    “They’re working on it,” Garrison, 58, notes. “But as of now, nothing.”

    Garrison said her first priority as Houston’s tennis director is to repair the public courts.

    “I want to bring the public tennis facilities up to where I’d be proud, where everybody would be proud, to bring people to use our courts. There are cracks in the courts. Nothing’s really been done in the last 20 or maybe 30 years,” she says.

    “I’ve traveled to Florida and some other places and they have really nice public courts. Tennis in Houston was really thriving for a while and we had nice courts and people could play in the parks. We had junior programs. We flourished. That’s my main goal.”

    While I had Garrison on the phone, I served up some questions:

    CultureMap: Wimbledon is on. You’re familiar with that tournament, right? Who are your picks to win the men’s side and women’s side?

    Zina Garrison: Yes, I’m familiar with Wimbledon. I have my alarm set for the early morning so I can watch. I have a weird pick, a more personal pick, for the men.

    I would love to see Rafael Nadal keep going on, but it’s going to be tough for him. The guy from Italy, Matteo Berrettini, I watched him play a couple of weeks ago and I think he’s going to surprise a lot of people. And I am absolutely in love with that little guy, Carlos Alcaraz, from Spain. He’s made me watch tennis again.

    On the women’s side, I don’t think it will be Iga Swiatek. I think it’s just too hard to keep a streak like hers (35 matches in a row including the French Open title) going in today’s game. It’s really wide open. I don’t really have a pick, it’s just who comes in and plays well at the right time.

    CM: What do you think about Natela Dzalamidze, the doubles player from Russian who switched her nationality to Georgia so she could play Wimbledon, which has banned players from Russian and Belarus this year?

    ZG: I don’t like that she was able to do that. I was just on the phone with (former pro turned broadcaster) Chanda Rubin talking about what’s going on in tennis these days.

    First of all, there is the human rights stuff that’s going on in Russia and Ukraine. We have to start forcing accountability for actions. A lot of people didn’t agree with what Wimbledon did, but I think they had to take a stand.

    CM: The women’s GOAT is easy — it’s Serena. But who do you think is the men’s GOAT?

    ZG: Wow, that’s a hard one. If you had asked me earlier this year, I would have said Roger Federer because of everything he’s accomplished. But right now I’m going to have to go with Nadal. Nadal has taken tennis to a whole ‘nother level, of getting people to watch, coming out of the pandemic, where he has matches and you think he can’t come back and he’s still grinding no matter what.

    For me, he is the epitome of what we need in this world right now: Never give up but not be selfish about helping others. I know it sounds clichéd, but that’s what I’m going through right now.

    CM: When I first met you, you were painfully shy. It was hard to get an answer out of you. Now you’re a TV commentator and a regular chatterbox. What happened?

    ZG: I was an introvert but I had always been intrigued by people of wisdom. A lot of it came as I developed confidence in myself. I had always been told at a very young age, if you really knew me, I spoke a lot. If you didn’t know me, I would be quiet. I would only speak about things that I was extremely passionate about.

    As I’ve gotten older, because of my experiences. I feel like I can help people so I’m not afraid to say what I want to say.

    CM: Starting the week after Wimbledon, coaches will be allowed to communicate with men players during matches. Up to now, that’s only been allowed in the women’s game. Every other sport allows coaching. Do you think tennis should allow coaching, too?

    ZG: I don’t think coaching should be allowed. That’s one of the great things about tennis. That’s a part of the sport, that you grow and figure things out. You learn to think for yourself.

    There’s always been little signals from coaches, but now you have these full blown conversations. Another bad thing about allowing coaching is it gives the players the opportunity to blame a loss their coach. That’s not good for the sport.

    CM: You were known for wiggling your butt when receiving serve. Did you know you were doing it? Did you do that on purpose?

    ZG: It started off as kind of a joke with my coaches. They said, we need you to move your feet. I said, you mean like this?

    So, it started as a joke but I realized that it helped get my feet moving: Okay, I’m going to keep doing this.

    I’ll never forget that year after I got to the Wimbledon finals, 1990, I went over to Japan and there were 1,200 people there … and all of them started wiggling!

    CM: What was the first extravagant thing you bought for yourself when the tennis prize money started rolling in?

    ZG: It was 1982, and I bought a candy apple red Volkswagen convertible with a white top.

    CM: You were on the Biggest Loser, the show where contestants compete against each other to lose weight. Let’s just say you didn’t win. Are you happy you went on that show, or do you regret it?

    ZG: I was one of the first who had to leave the competition. (No, you were THE first.) It was an experience, but I probably shouldn’t have done it. I think I regret going on there. It wasn’t what I thought it was.

    It was reality TV and at the time I didn’t know what reality TV was .I was more ready to get out of there than anything else.

    CM: Now here’s the big question, Zina. For years, I’ve had a running disagreement with ESPN 97.5 FM morning host John Granato about which is a more demanding, tougher sport – golf or tennis?

    Granato says it’s golf, because the tournament winner has to beat every other player that week, while in tennis the winner just has to beat seven players at most. And, each week, golfers have to contend with a different course.

    But, I say it’s tennis because players have to be in top physical condition, while nearly anyone in any shape can win a golf major.

    Plus, in golf, players have a caddy helping them make decisions. In tennis, players are on their own.

    In golf, you can have a bad day on Thursday and still win the tournament. In tennis, if you have a bad day in the opening round, you’re on a plane out of there.

    In golf, it’s the player against the course. There’s no defense in golf. In tennis, there’s a human opponent trying to beat you.

    In golf, the ball is lying still. In tennis the ball is coming at you at 140 mph.

    So which is the tougher sport, golf or tennis? I’m right ... right?

    ZG: Are you serious? Who is this guy who says golf is harder? The answer is tennis and it’s not even close.

    You’re playing against someone. You’re only controlling the ball when it’s on your side of the net. You can’t control what the other player is doing. It’s almost like a boxer coming at you.

    You have to have both the physical and mental capacity to win. In golf, if you have a bad day, it’s because you’re having that bad day. There’s no opponent competing with you. So, I’m saying it’s tennis.

    CM (note to John Granato): I win. Granted, it might have been the way I asked the question. Also, Garrison is a former tennis pro.

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