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    attention, passengers

    United Airlines drops fees to change flights and fly standby

    Steven Devadanam
    Aug 31, 2020 | 9:30 am
    United Airlines Boeing 787 Dreamliner, September 2017
    United is making last-minute travel a lot easier for its customers.
    Courtesy photo

    A major airline that boasts a considerable hub in Houston is making travel a lot easier. United Airlines announced that it is permanently doing away with change fees on all standard economy and premium cabin tickets for travel within the U.S. The new change is effective immediately, according to a press release.

    The new change fee policy applies to all standard economy and premium cabin tickets for travel within the U.S. 50 states, Puerto Rico, and the U.S. Virgin Islands. Customers will not be limited in the number of times they adjust their flights, per a statement.

    In a first among U.S. carriers, United also announced that any customer can fly standby for free on a flight departing the day of their travel — regardless of the type of ticket or class of service. That change goes into effect on January 1, 2021.

    These changes allow customers more flexibility to change their flights on the day of their travel so they can head home if a meeting ends earlier, or enjoy a few more hours on vacation, according to the airline. The ability to list for same-day standby for free allows customers the option to take a different flight with the same origin and destination airports as their original itinerary if space is available at departure.

    Customers can switch flights using United’s app no later than 30 minutes prior to departure for domestic flights and one hour before departure on international flights.

    Meanwhile, United’s MileagePlus Premier members can confirm a seat on a different flight on the same day with the same departure and arrival cities as their original ticket — if a seat in the same ticket fare class is available, according to United.

    The airline is also extending its waiver for new tickets issued through December 31, 2020, to permit unlimited changes with no fee. This extension applies to all ticket types issued after March 3, 2020 and is valid for domestic and international travel, per the airline.

    “Change is inevitable these days — but it’s how we respond to it that matters most, aid Scott Kirby, CEO of United Airlines, in a video message to customers.. When we hear from customers about where we can improve, getting rid of this fee is often the top request. Following previous tough times, airlines made difficult decisions to survive, sometimes at the expense of customer service. United Airlines won’t be following that same playbook as we come out of this crisis. Instead, we’re taking a completely different approach — and looking at new ways to serve our customers better.”

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    go rural

    Tiny West Texas town tops Airbnb's 'off-the-map' destinations to visit

    Amber Heckler
    Mar 27, 2026 | 4:45 pm
    Matador, Texas, Airbnb, best rural destinations
    Photo courtesy of Airbnb
    Welcome to Matador, Texas.

    More Texas travelers are shying away from tourist traps for their vacations and instead embracing the calming roadside with increasing interest in rural areas of the state, according to Airbnb, and one tiny Texas city in the Panhandle is generating buzz atop a brand-new list of under-the-radar rural destinations in America.

    The vacation rental marketplace's inaugural "Off-the-Map" list features 20 rural destinations across the country where short-term rentals are bringing in "new opportunities for local tourism."

    "From coastal fishing villages to Cajun bayou towns and alpine mountain escapes, America Off-the-Map invites travelers to discover something new and helps support local economies and communities across the country," the report said.

    Matador, a small town about 80 miles northeast of Lubbock and 530 miles from Houston, was named the No. 1 hidden gem vacation destination in Texas. The report described Matador as a part of Texas that tourists "haven’t found" yet, which is what makes it all the more rewarding as an undiscovered treasure.

    "Welcome to the seat of Motley County – where the wind is constant, the skies are enormous, and the history is deeper than the caprock beneath your boots," the report said.

    Visitors can explore the Motley County Historical Museum, which explores the building's history as the Traweek Hospital that was originally built nearly a century ago. The museum also sheds light on Native American history, the life of ranchers, and other historical facts about the town and county.

    Local restaurants like Chelle's Garden or TC's Ponderosa in nearby Dickens are good spots for travelers to eat like a local, while the Coffee Mill and Mercantile in Quitaque is the place to be for breakfast, lunch, and a cup of joe.

    Matador is also less than an hour away from the newly expanded Caprock Canyons State Park and Trailway, a popular Texas state park known for its roaming bison herd and bat colony.

    According to Airbnb's website, there are over 130 short-term rentals in Matador and the surrounding Motley County area, with some homes available for $172 for an overnight stay in April 2026.

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