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    attention, passengers...

    Texas-based Southwest Airlines takes off with big suite of service upgrades

    Teresa Gubbins
    May 13, 2022 | 11:36 am
    Southwest Airlines airplane
    There's new tech options and some new refreshments.
    Southwest Airlines

    Dallas-based Southwest Airlines has crafted a multi-billion-dollar set of initiatives designed to simplify travel, beginning with booking trips, on to traveling through airports, and finally while in air that includes launching a new fare category, adding entertainment and refreshments, and updating the technology.

    Connectivity: Southwest is upgrading WiFi equipment on its existing fleet with longstanding connectivity provider Anuvu's latest-generation hardware capable of providing a significant improvement in speed and bandwidth up to 10 times the current hardware onboard.

    Plans are for the Anuvu latest-generation hardware to be onboard 50 in-service aircraft by the end of May, with a projected 350 aircraft upgraded by the end of October.

    Testing the upgraded WiFi equipment is now underway on some routes over the western mainland U.S. As part of the test, Southwest is offering free WiFi to all Customers on select flights to understand how the upgraded equipment performs with a large number of Customers using the equipment simultaneously.

    Alongside its relationship with legacy connectivity provider Anuvu, Southwest recently entered into an agreement with satellite connectivity provider Viasat to provide internet and live television programming onboard newly delivered aircraft beginning in the fall of this year.

    In-Seat Power: Southwest plans to install latest-generation onboard USB A and USB C power ports on every seat in the aircraft, with a space-saving system that will not compromise legroom. The airline plans to bring this new convenience and capability onboard 737 MAX aircraft beginning in early 2023.

    Bigger bins: Alongside its "Bags Fly Free" policy allowing customers to check two bags for free (weight and size limitations apply), the carrier is making room in the cabin for carryon items with larger overhead bins that also bring easier access to store and retrieve luggage onboard. The larger overhead bins will be on aircraft deliveries beginning early next year.

    Online ticketing: New functionality for the carrier's digital platforms and airport kiosks give Customers the ability to handle common requests and help them move more efficiently from curb to gate. By late summer 2022, Customers will be able to purchase Upgraded Boarding A1-A15 positions (when available) on their mobile devices without standing in line at the airport. Also on the horizon, an ability to add lap child travelers when booking online, and the airline recently added lap child check-in at self-service kiosks. Introducing more self-service options builds on the carrier's effort to reduce wait times with improved and simplified online change functionality; recent improvements have reduced the need for Customers to call to make flight changes, and subsequently reduced hold times to allow Southwest Representatives more availability for specialized Hospitality and Customer Service.

    New fare: The Wanna Get Away Plus fare is expected to become available later this month, bringing a new ability to transfer travel funds and to confirm a same-day change to an available seat on a different flight between the same origin and destination, without a change in base fare.

    Food & drink: Additional refreshments will begin this summer with a Bloody Mary Mix, followed by a ready-to-drink cocktail in September, alongside new options of Hard Seltzer, and Rosé.

    Entertainment: Southwest also will enhance its inflight entertainment portal to more than double the number of free movies currently available by end of year and coming late May will update the flight tracker to provide 3-D views that offer aircraft information and customized destination guides based on your flight itinerary.

    These investments represent an investment of $2 billion and are included in the company's five-year annual targets through 2026 for operating costs and capital spending.

    "As we continue to welcome back loyal customers and win new ones, these initiatives, combined with the best people in the industry, support our purpose of connecting people to what's most important in their lives through friendly, reliable, and low-cost air travel," says CEO Bob Jordan in a statement.

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    news/travel

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    Best of the South

    Southern Living lauds Hill Country hotspots in new annual awards

    Amber Heckler
    Mar 16, 2026 | 9:15 am
    Fredericksburg wine tasting
    Visit Fredericksburg TX/Facebook
    Southern Living is showing Fredericksburg some love in its annual awards.

    The famous German Hill Country town of Fredericksburg is getting the spotlight as a must-visit destination in Southern Living's 2026 South's Best Awards, as well as its new boutique hotel, a café in Marble Falls, and an iconic Austin barbecue joint.

    Fredericksburg claimed the coveted No. 3 spot in the publication's ranking of the Best Small Towns in the South.

    The annual awards are determined through third-party online surveys of Southern Living consumers from July 9 to September 9, 2025. Over 17,000 respondents rated their favorite places across the South, the report said.

    The top two best small Southern towns were St. Augustine, Florida (No. 1), and St. Simons Island/Golden Isles, Georgia (No. 2).

    Specifically, Southern Living gave a nod to Fredericksburg's growth and the recent addition of The Albert Hotel, which opened in 2025. The Albert Hotel was ranked the 10th best new hotel in 2026.

    "The city’s premier full-service luxury hotel revives a cluster of 19th-century landmarks, from a historic saloon to a former pharmacy that is now a cafe, deli, and artisan market," the report said. "Alongside the 105 minimalist guest rooms, a holistic spa and a limestone pool provide moments of quiet relaxation."

    The Albert Hotel pool We all need a relaxing day poolside at the Albert Hotel pool oasis.Photo by Chase Daniels

    As the Fredericksburg area grows, Southern Living said, it still maintains its cozy, small-town feel.

    "Fredericksburg still wears its German heritage on its sleeve, evident throughout Main Street architecture and a lively cluster of biergartens and long-running seasonal festivals," the report's author wrote. "Wine lovers will feel particularly at home thanks to more than 100 wineries and tasting rooms scattered throughout town and the surrounding countryside."

    It's no wonder Southern Living decided to locate its 2026 Idea House there.

    Popular events like the Fredericksburg Food & Wine Festival and locally focused programs like the Texas Hill Country Wineries wine passports draw in crowds from all parts of Texas. The town is about a four-hour drive from Houston, which makes it a great weekend or spring break escape. Houston-area travelers might even spot small patches of bluebonnets during their road trip through the Hill Country.

    No matter which route you take, travelers should make a pit stop through another small Texas town called Marble Falls, which is home to one of Southern Living's most legendary Southern restaurants: Blue Bonnet Cafe. According to the report, its longstanding staff members embody the idea of "southern hospitality" every day.

    "There’s one real reason the Blue Bonnet Cafe is so widely respected: The folks who run the place have been holding this small-town diner to high standards for years," the report said.

    Blue Bonnet Cafe opened in 1929 and was later bought by the Kemper family in 1981, who still own and operate it today. Southern Living recommends ordering one of the blue plate specials, and a slice of pie is a mandatory treat.

    "With 15 options — from luxuriously creamy to bright and fruity — you’re guaranteed to find one you’ll love," the report said.

    Blue Bonnet Cafe in Marble Falls, Texas Ordering a slice of pie is a requirement, not a suggestion.Blue Bonnet Cafe - Marble Falls, TX/Facebook

    The only other Texas destination to earn recognition in Southern Living's annual awards was the iconic Franklin Barbecue in Austin, which was crowned the best barbecue joint in Texas by the publication's readers.

    "Fans from around the world queue up for hours to experience the craftsmanship that has made Franklin a barbecue celebrity," the report said. "Flawless prime-grade brisket with a sweet, tangy glaze is still the showstopper here, and it’s accompanied by the quintessential Central Texas lineup of pork ribs, turkey, and jalapeño-Cheddar sausage."

    travelsouthern livingawardsfredericksburgmarble fallsbarbecueaustin
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