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    still unclear

    Houston Mayor Sylvester Turner and city leaders still searching for answers after water plant failure

    ABC13 Staff
    Nov 29, 2022 | 10:07 am
    Sylvester Turner

    Turner fielded questions about the plant this week.

    Photo courtesy of Mayor's Office, City of Houston

    With the boil notice finally lifted, Houston Mayor Sylvester Turner is still searching for answers.

    "Stuff happens, whether I like it or don't like it," Mayor Sylvester Turner tells CultureMap news partner ABC13. According to Turner, a transformer at the water plant failed, as well as the backup transformer. Generators never kicked in.

    The city has a long-standing $56 million contract with NRG Energy Services to have backup power generation equipment at the East Water Purification Plant.

    "Well, we did have generators, but when the transformers failed to operate, it prevented the generators from being connected in order to provide the additional power," Turner adds. NRG told ABC13 Investigates the problem was with the two city-owned transformers and was not on its end.

    "We do know that the two transformers malfunctioned. One was a backup to the other. It was just one of those unique circumstances in which you have these transformers that malfunction and then you have the backup that malfunctioned," Turner says.

    When asked by ABC13 how this could have happened, the City of Houston staff have few answers.

    "(We're) working through the issues to understand exactly what the failure was to make sure we have every step in place that we make sure this doesn't happen again," Carol Haddock, the Houston Public Works director, tells ABC13.

    -----

    Continue reading this story, with accompanying video, on our news partner ABC13.

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    Unhappy holidays

    Porch pirates swipe nearly $2B in packages from Texas homes this year

    John Egan
    Dec 17, 2025 | 9:30 am
    Porch Pirate Person in Glasses Steals Packages
    Getty Images
    The Grinch isn't the only one stealing Christmas these days.

    ’Tis the season for porch pirates. If past trends are an indicator, the Grinch will swipe close to $2 billion worth of packages delivered to Texas households this year, with many of those thefts happening ahead of the holiday season.

    An analysis of FBI and survey data by ecommerce marketing company Omnisend shows porch pirates stole more than $1.8 billion worth of packages from Texans’ porches last year. Porch pirates hit nearly one-third of the state’s households in 2024, according to the analysis.

    Omnisend’s analysis reveals these statistics about porch piracy in Texas:

    • 30.1 million residential package thefts in 2024.
    • An average household loss of $169 per year.
    • An annual average of 2.9 package thefts per household.

    “Most stolen items are cheap on their own, but add them up, and retailers and consumers are facing an enormous bill,” says Omnisend.

    Another data analysis, this one from The Action Network sports betting platform, unwraps different figures regarding porch piracy in Texas.

    The platform’s 2025 Porch Pirate Index ranks Texas as the state with the highest volume of residential thefts, based on 2023-24 FBI data.

    Researchers at The Action Network uncovered 26,293 reports of personal property thefts at Texas residences during that period. The network’s survey data indicates 5 percent of Texas residents had a package stolen in the three months before the pre-holiday survey.

    The Porch Pirate Index calculates a 25.8 percent risk of a Texas household being victimized by porch pirates, putting it in the No. 5 spot among states with the highest risk of porch piracy.

    The Action Network included online-search volume for terms like “package stolen” and “porch pirates.” Sustained spikes in these searches suggest that “people are actively looking for guidance after something has happened. Search trends serve as an early warning system, revealing emerging-risk areas well before annual crime statistics are released,” the network says.

    Tips to avoid being a victim
    So, how do you prevent porch pirates from snatching packages that end up on your porch? Omnisend, The Action Network and Amazon offer these eight tips:

    1. Closely monitor deliveries and quickly retrieve packages.
    2. Schedule deliveries for times when you’ll be home.
    3. Use delivery lockers or in-store pickup when possible.
    4. Ask delivery services to hide packages in out-of-sight spots outside your home.
    5. Install a visible doorbell camera or security camera.
    6. Coordinate deliveries with neighbors or building managers if you’ll be away from your home when packages are supposed to arrive.
    7. Request that delivery services hold your packages if you can’t be home when they’re scheduled to come.
    8. Illuminate the path to your doorstep and keep porch lights on.
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