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    no tipping required

    Houston's busiest Chick-fil-A flies solo with new driveless delivery

    Ken Hoffman
    Jun 28, 2024 | 11:00 am

    Next time you order “curbside delivery” from the Chick-fil-A on Kirby Drive and the Southwest Freeway, one of the top performing Chick-fil-A’s in the country, don’t be surprised if your Spicy Chicken Sandwich and waffle fries are delivered by a driverless three-wheeled electric vehicle that looks like a cross between a Big Wheels kiddie car and the Mars Rover.

    Chick-fil-A Faction driveless delivery

    Courtesy of Faction

    The Kirby location currently has two Faction vehicles.

    It’s a first in Houston. Chick-fil-A has partnered with Faction, a California-based company that develops autonomous (driverless) fleets. Earlier this week I met with Ain McKendrick, the founder and CEO of Faction, who explained how Chick-fil-A’s futuristic curbside delivery system works.

    The key word is curbside. Unlike popular food deliverers like DoorDash and UberEats, Faction’s robotic vehicles don’t involve a human driver who will bring the food to your door, with the expectation of receiving a tip.

    When a Faction vehicle delivers your food, you will get a text that the vehicle has arrived, and you’ll walk to the curb and pick up your food from the car that’s parked in front of your house. Throw some clothes on, please. The neighbors may see you.

    When you order from the Kirby/Southwest Chick-fil-A on the Chick-fil-A app, and click on delivery, you’ll be given a choice of how you want your food brought to your house. You can still request DoorDash or another service. If you choose “curbside delivery,” watch for a Faction vehicle pulling up in front of your house. You’ll pop open the storage door, open the separate boxes that keep your sandwiches and fries toasty and your soft drinks cold, and run back into your house to dig in.

    Right now, the Kirby/Southwest Freeway Chick-fil-A is using two Faction vehicles to supplement the regular delivery cars during crush time. Faction promises (they couch the claim by saying “estimates”) you’ll get your food within 30 minutes. Currently human “supervisors” are doing ride-alongs while the vehicles are mapping out the restaurant’s four-mile delivery area. Faction follows its vehicles’ progress on a video board at home base making sure each delivery goes right.

    The electric vehicles are licensed and insured and can do 75 miles-per-hour on highways. But because of Houston’s notorious traffic, Faction has programmed the vehicles to stay on surface streets and below the speed limit. That’s how I get around, too. I got tired of that inexplicable traffic jam on the Southwest Freeway when it bends toward downtown.

    McKendrick said the driverless vehicles will have memorized Houston streets well enough by August to operate without human supervisors.

    Will customers be OK with their Chick-fil-A food delivered by driverless vehicles? So far it’s not a problem. In fact, McKendrick said some customers wait outside with their phone cameras ready so they can share photos of the delivery. Sharing their waffle fries is a different story.

    I’m a skeptic when it comes to electric and driverless vehicles. I asked McKendrick …

    What happens if a dog runs in front of a Faction vehicle? He said it will automatically stop for the pooch.

    What if there’s a children’s birthday party on my block and there’s no parking space in front of my house? He said the vehicle will pull to the side and flash warning lights until the customer picks up their food.

    So what’s in it for Chick-fil-A to partner with Faction? Kirby/Southwest Freeway Chick-fil-A owner Jesse Chaluh said it’s a more efficient way of offering delivery service to his customers. He thinks that his restaurant eventually will require five or more Faction vehicles to handle the demand.

    While each vehicle currently delivers one order to one customer per run, eventually the technology will improve where each vehicle will be able to make several deliveries with each foray onto the streets of Houston.

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    A+ for H-Town

    Houston ranks 3rd among Texas’ best large college towns

    Amber Heckler
    Oct 22, 2026 | 1:00 pm
    University of Houston students at a football game
    University of Houston/Facebook
    Houston knows how to show out.

    Houston has entered the spotlight as the No. 3 best large college town in Texas, and it ranks in the top 25 among the largest college towns in America, a new study has proclaimed.

    To determine the best college towns, WalletHub analyzed 415 cities based on their "wallet-friendliness," social environment, and academic and economic opportunities for college graduates. Cities are ranked overall and are sorted into one of three population categories: large, midsize, and small cities.

    Houston ranked as the 24th best large college town in the U.S., and it ranked 73rd overall regardless of city size.

    Out of the three key dimensions, the Bayou City ranked highest for "wallet friendliness" — landing 89th nationally. This category examined local housing costs, student loan debt per person, the adjusted cost of living for young people, and other financial factors.

    The city stands at No. 127 nationwide for its "social environment," which compared the number of students per capita, the share of single people, crime rates, and the number of cafés, breweries, food trucks, festivals, and shopping centers per capita, among others.

    It may come as a surprise that WalletHub said Houston's academic and economic opportunities leave much to be desired. The city ranked 260th nationally in this category, which analyzed the quality of higher education, the earning potential for college graduates, unemployment rates, job growth rates, the share of part-time jobs and median income of part-time workers, and more.

    "As student living expenses can reach over $39,000 per year, it’s important to find the most bang for your buck," the report's author wrote. "Therefore, it’s best to live in a city with a reasonable cost of living, along with good academic and work opportunities. The ideal city should also provide a fun social environment to help students deal with the stress of college."

    Other top college towns in Texas
    Austin once again topped the list as the No. 1 best college town in America, boosted by the city's wealth of local colleges and universities and the local economy. The Capital City has outshone obvious contenders like Pittsburgh, Pennsylvania, and Ann Arbor, Michigan, for five years in a row, and it also tops the large cities list.

    According to the report's findings, Austin has the 15th best academic and economic opportunities for college students and graduates, and the 16th best social environment. WalletHub commends Austin for having one of the lowest unemployment rates in the nation and the "34th-best annual job growth rate," while also offering students ample ways to "de-stress after class."

    "On top of that, Austin ranks 22nd in the nation for the quality of higher education among more than 400 cities in our study," the report said. "It also has the 112th-cheapest in-state tuition (including room and board), at $34,651 per year."

    Six other cities in the Lone Star State appeared on the overall list of America's best college towns: College Station (No. 37), Plano (No. 54), San Antonio (No. 72), Denton (No. 77), Lubbock (No. 83), and Fort Worth (No. 100).

    In the rankings by city size, San Antonio ranked as the No. 2 best large college town in Texas and 23rd nationwide.

    San Marcos, a college town between Austin and San Antonio, ranked as the No. 2 best small college town in Texas, and 54th best among the small colleges nationally. In the overall list regardless of city size, San Marcos ranked 132nd nationally.

    The top 10 best college towns in America for 2027 are:

    • No. 1 – Austin
    • No. 2 – Ann Arbor, Michigan
    • No. 3 – Charlottesville, Virginia
    • No. 4 – Raleigh, North Carolina
    • No. 5 – Atlanta
    • No. 6 – Tampa, Florida
    • No. 7 – San Diego
    • No. 8 – Scottsdale, Arizona
    • No. 9 – Orlando
    • No. 10 – Charleston, South Carolina
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