Oops! . . . United did it again: Computer system crash is more of same formuch-criticized airline
It's just another weekday, and United Airlines' systems — at the airports and online for a while, too — are down.
Flights have been been grounded across the country, from San Francisco International to Houston's George Bush Intercontinental to Newark — and travelers are understandably irked.
If this scenario seems familiar, that's because it is: United had a similar snafu last June, and has been experiencing technical difficulties since March, when United Continental Holdings, Inc. officially merged computer systems.
Early Tuesday afternoon, United tweeted:
We have a network outage & are working to get systems back online. We'll update soon.— United (@united) August 28, 2012
The airline announced just after 5 p.m. that flights were in the process of resuming normal operations, and promising " a waiver policy permitting customers on affected flights to cancel or rebook their itineraries without penalty."
United's computer sytems were down for more than two hours, along with its website, on Tuesday. The website is also back up now.