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    1,300 Gone

    United keeps bullying Houston? Airline employee feels massive job cuts are beingmade in anger

    Sarah Rufca
    May 31, 2012 | 1:31 pm
    • Blog.rwbenwick.com
    • United Airlines employees wear "Keep IAH Strong" T-shirts at the Houston CityCouncil meeting Wednesday. Council members approved Southwest Airlines' proposalto expand Hobby for international flights.
      Photo by Whitney Radley
    • Jeff Smisek

    United Airline told city officials that building an international terminal at Hobby would cost jobs at Bush Intercontinental Airport. And after Houston city council voted 16-1 to approve the Hobby expansion Wednesday, United circulated a memo to employees that very night, stating that the airline is preparing to follow through on that promise and eliminate 1,300 jobs.

    In the memo, United says the job cuts will begin in the fall and continue over time, with some employees offered relocation in lieu of layoffs.

    Are the job cuts more political than practical though? One United employee who requested to remain anonymous, tells CultureMap: "It sounds like they wrote it out of anger because of the vote."

    The international terminal at Hobby isn't expected to be completed until 2015, but United says it is beginning flight cuts starting with the Fall 2012 schedule and will eventually reduce planned capacity by 10 percent at IAH.

    "It sounds like they wrote it out of anger because of the vote."

    "We have been maintaining some unprofitable flying at IAH based on our projections that future growth at the hub would make those routes profitable," the memo states. "Since that growth won’t occur, because there will be less international connecting traffic at IAH, we will have to reallocate that flying where it can earn a profit.

    "The rest of the reduction will come from future planned capacity, including not flying our previously announced service from IAH to Auckland, New Zealand. That flight was heavily dependent on connecting traffic through IAH. As a result of the Mayor’s and the Council’s action, it will no longer be economically feasible to fly the 787 on that route, since there will be a drain on international traffic from IAH."

    United maintains that it intends to keep IAH as a strong hub, but that airline-financed construction on IAH's Terminal B beyond the first phase is in "significant doubt" based on future demand.

    "[United has] stated continuously that they welcome competition" mayor Annise Parker told the Houston Chronicle. "That competition is at least three years away. So, for United to say there are going to be 1,300 people laid off next week or so, that's just not reasonable. Because nothing is going to happen until that terminal is built.

    "There's no competition today. So any decisions they make in terms of personnel are based on other things — not the vote we cast (Wednesday)."

    The full memo from United is below. "Jeff" in the memo is Jeff Smisek, the president and CEO of the merged United, who apparently simply goes by Jeff.

    EMPLOYEE BULLETIN: HOUSTON CITY COUNCIL VOTES TO EXPAND HOBBY FOR INTERNATIONAL FLIGHTS

    Houston City Council today voted overwhelmingly to expand Hobby Airport for international flights, rejecting our argument that dividing the City’s international air service is the wrong decision for Houston’s future. The Council voted 16-1 in favor of a memorandum of understanding to build gates and a Federal Inspection Services (FIS) facility to allow Southwest Airlines to begin AirTran-subsidiary flights to Latin America from Hobby Airport. Mayor Annise Parker and Houston Airport System Director Mario Diaz strongly supported today’s action.

    The only City Council member who supported preserving Bush Intercontinental (IAH) role as Houston’s single international gateway was Council Member Jerry Davis, who represents District B, which includes IAH.

    The Mayor’s and Council’s decision reverses 43 years of aviation policy that has made Bush Intercontinental one of the world’s leading gateways.

    The Council acted after Southwest changed the original proposal and said it would pay more than $100 million to fund the expansion at Hobby. While Southwest advocated to “Free Hobby,” the decision will cost the city of Houston by putting IAH at a competitive disadvantage compared with other major international gateway airports in the southern U.S., such as Atlanta and Dallas/Ft. Worth.

    This will directly harm our IAH hub. Based on a comprehensive economic study, we said throughout the Council’s deliberation that the diversion of traffic from IAH would cause us to reduce our planned capacity at IAH by 10 percent, costing 1,300 jobs.

    Houston co-workers supported our education effort by sending hundreds of messages to Council members and by attending meetings every week to show concern about the proposal.

    “I am deeply disappointed that Mayor Parker and the City Council have taken this action that harms United and Houston’s international gateway at IAH,” said Jeff. “I want to thank all of my Houston co-workers who helped us try to get a different result.”

    Jeff said we will do all we can to mitigate job loss through voluntary programs and relocation to other positions in the company. “This will harm us and IAH, but IAH will continue to be a strong hub for United. Unfortunately, the city of Houston will suffer the consequences of this decision for decades to come,” he said.

    What happens now and why?

    We expect to begin a 10 percent reduction in planned IAH capacity beginning with the fall 2012 schedule change. We have been maintaining some unprofitable flying at IAH based on our projections that future growth at the hub would make those routes profitable. Since that growth won’t occur, because there will be less international connecting traffic at IAH, we will have to reallocate that flying where it can earn a profit. The rest of the reduction will come from future planned capacity, including not flying our previously announced service from IAH to Auckland, New Zealand. That flight was heavily dependent on connecting traffic through IAH. As a result of the Mayor’s and the Council’s action, it will no longer be economically feasible to fly the 787 on that route, since there will be a drain on international traffic from IAH.

    When will job loss happen?

    We regret the job loss, but we will be forced to reduce employment at IAH as a direct result of the Mayor’s and Council’s action. We expect job loss will begin this fall and occur over time, and we will do all we can to mitigate the impact through voluntary programs and relocation to other jobs across the system. As always, we will keep you informed as we take actions.

    What does this mean for the future of our IAH hub?

    IAH will remain one of our strongest hubs, and our Houston co-workers remain critically important to us. We will continue to compete vigorously for Houston customers with all carriers serving both airports.

    Why will the Hobby expansion impact our operations – and jobs – at IAH?

    The sound public policy of maintaining IAH as the single international airport ensured that passengers for all international airlines serving Houston connect at one place, helping all of us fill the large planes necessary to economically fly to Asia, Europe and Latin America. The approval of the Hobby expansion by the Mayor and the Council changes the premise on which Continental, now United, based more than $1 billion in investments since 1996 to make IAH a world-class international gateway. It reverses the policy on which we relied in deciding United would go forward with the first phase of a $700 million project to redevelop Terminal B.

    Does this mean we won’t build the rest of the Terminal B project?

    We have commenced the first phase, so it’s too late to stop. However, this decision puts the need for the remaining $600 million investment in significant doubt. Future demand will ultimately determine whether we can justify proceeding with the remainder of the project.

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    Now hear this

    New Texas museum shines spotlight on Tejano music history

    Edmond Ortiz
    Dec 18, 2025 | 11:30 am
    Totally Tejano Hall of Fame and Museum, San Antonio, tejano music
    Photo by Edmond Ortiz
    Roger Hernandez serves as board president of the Totally Tejano Hall of Fame and Museum.

    For a city that proudly calls itself the capital of Tejano music, San Antonio has long been missing a permanent place to honor the genre’s pioneers and preserve its history. That gap officially closed In December with the opening of the Totally Tejano Hall of Fame and Museum at 1414 Fredericksburg Rd.

    The music couldn’t have found a better steward than its founder and board president. Roger Hernandez has had his finger on the pulse of Tejano music for decades. His company, En Caliente Productions, has provided a platform for countless performing artists and songwriters in Tejano, conjunto, and regional Mexican music since 1982.

    Hernandez says his wife, who ran a shop at Market Square years ago, would often get questions from visitors about the location of a physical Tejano music museum, a thing that simply did not exist. In 2022, he banded together with friends, family, and other local Tejano music supporters to make the nonprofit Hall of Fame a reality.

    “I decided I've been in the music scene for over 40 years, it's time to do a museum,” Hernandez recalls.

    Hernandez says a brick-and-mortar Tejano music museum has long been needed to remember musical acts and other individuals who grew the genre across Texas and northern Mexico, especially those who are aging. Recently, the community lost famed Tejano music producer Manny Guerra and Abraham Quintanilla, the renowned Tejano singer/songwriter and father of the late superstar Selena Quintanilla-Perez. Both deaths occurred roughly one week after the Totally Tejano museum opened to the public.

    “They're all dying. They're all getting older, and we need to acknowledge all these people,” Hernandez says.

    The Totally Tejano Museum — named after Hernandez’s Totally Tejano Television Roku streaming — has 5,000 square feet of space packed with plaques, photos, promotional posters, musical instruments, and other memorabilia honoring the pioneers and stars of the beloved genre. Mannequins wear stage outfits from icons like Laura Canales and Flaco Jimenez, and a wall of photos remembers late greats. Totally Tejano Television plays legendary performances on a loop, bringing the exhibits to life.

    Totally Tejano Hall of Fame and Museum, San Antonio, Tejano music The newly opened Totally Tejano Hall of Fame and Museum includes a growing collection of memorabilia. Photo by Edmond Ortiz

    Hernandez says the museum will soon welcome permanent and rotating exhibits, including traveling shows, a Hall of Fame section, and an area paying homage to Chicano music crossovers, such as the late Johnny Rodriguez, the South Texas singer-songwriter who blended country with Tex-Mex music. Plans call for the organization to hold its inaugural Hall of Fame induction in February 2026.

    Eventually, a 2,000 square feet back room will be converted into additional display space and host industry gatherings, community symposiums, and record and video release parties. The museum also plans to add a gift and record shop and a music learning room where visitors can listen to early Tejano music and browse archival photos. Hernandez is already talking with local school districts about educational field trips.

    Much like Tejano itself, the museum is a grassroots production. Hernandez and fellow board members have used their own money to rent, renovate, develop, and maintain the museum space. The board also leads the selection of the Hall of Fame honorees and curates the exhibits.

    Hernandez has been heartened by the museum’s reception, both from media outlets and music fans around Texas and beyond.

    “We had a radio station come in this morning from Houston to interview us,” he says. “People have come in from Lubbock, Texas. We have had people from Midland, Texas. We have another person who emailed us who’s coming in from New York. People are learning all about us.”

    That includes many of the musicians who helped shape the genre. Johnny Hernandez, Sunny Ozuna, Elida Reyna, and Danny Martinez from Danny and The Tejanos are among the luminaries who have already graced the halls.

    The Totally Tejano Hall of Fame and Museum is now open 10 am-6 pm, Tuesday-Sunday, and closed Monday. Admission is free, but donations are encouraged. Fans can call 210-314-1310 for more information.


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