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    1,300 Gone

    United keeps bullying Houston? Airline employee feels massive job cuts are beingmade in anger

    Sarah Rufca
    May 31, 2012 | 1:31 pm
    • Blog.rwbenwick.com
    • United Airlines employees wear "Keep IAH Strong" T-shirts at the Houston CityCouncil meeting Wednesday. Council members approved Southwest Airlines' proposalto expand Hobby for international flights.
      Photo by Whitney Radley
    • Jeff Smisek

    United Airline told city officials that building an international terminal at Hobby would cost jobs at Bush Intercontinental Airport. And after Houston city council voted 16-1 to approve the Hobby expansion Wednesday, United circulated a memo to employees that very night, stating that the airline is preparing to follow through on that promise and eliminate 1,300 jobs.

    In the memo, United says the job cuts will begin in the fall and continue over time, with some employees offered relocation in lieu of layoffs.

    Are the job cuts more political than practical though? One United employee who requested to remain anonymous, tells CultureMap: "It sounds like they wrote it out of anger because of the vote."

    The international terminal at Hobby isn't expected to be completed until 2015, but United says it is beginning flight cuts starting with the Fall 2012 schedule and will eventually reduce planned capacity by 10 percent at IAH.

    "It sounds like they wrote it out of anger because of the vote."

    "We have been maintaining some unprofitable flying at IAH based on our projections that future growth at the hub would make those routes profitable," the memo states. "Since that growth won’t occur, because there will be less international connecting traffic at IAH, we will have to reallocate that flying where it can earn a profit.

    "The rest of the reduction will come from future planned capacity, including not flying our previously announced service from IAH to Auckland, New Zealand. That flight was heavily dependent on connecting traffic through IAH. As a result of the Mayor’s and the Council’s action, it will no longer be economically feasible to fly the 787 on that route, since there will be a drain on international traffic from IAH."

    United maintains that it intends to keep IAH as a strong hub, but that airline-financed construction on IAH's Terminal B beyond the first phase is in "significant doubt" based on future demand.

    "[United has] stated continuously that they welcome competition" mayor Annise Parker told the Houston Chronicle. "That competition is at least three years away. So, for United to say there are going to be 1,300 people laid off next week or so, that's just not reasonable. Because nothing is going to happen until that terminal is built.

    "There's no competition today. So any decisions they make in terms of personnel are based on other things — not the vote we cast (Wednesday)."

    The full memo from United is below. "Jeff" in the memo is Jeff Smisek, the president and CEO of the merged United, who apparently simply goes by Jeff.

    EMPLOYEE BULLETIN: HOUSTON CITY COUNCIL VOTES TO EXPAND HOBBY FOR INTERNATIONAL FLIGHTS

    Houston City Council today voted overwhelmingly to expand Hobby Airport for international flights, rejecting our argument that dividing the City’s international air service is the wrong decision for Houston’s future. The Council voted 16-1 in favor of a memorandum of understanding to build gates and a Federal Inspection Services (FIS) facility to allow Southwest Airlines to begin AirTran-subsidiary flights to Latin America from Hobby Airport. Mayor Annise Parker and Houston Airport System Director Mario Diaz strongly supported today’s action.

    The only City Council member who supported preserving Bush Intercontinental (IAH) role as Houston’s single international gateway was Council Member Jerry Davis, who represents District B, which includes IAH.

    The Mayor’s and Council’s decision reverses 43 years of aviation policy that has made Bush Intercontinental one of the world’s leading gateways.

    The Council acted after Southwest changed the original proposal and said it would pay more than $100 million to fund the expansion at Hobby. While Southwest advocated to “Free Hobby,” the decision will cost the city of Houston by putting IAH at a competitive disadvantage compared with other major international gateway airports in the southern U.S., such as Atlanta and Dallas/Ft. Worth.

    This will directly harm our IAH hub. Based on a comprehensive economic study, we said throughout the Council’s deliberation that the diversion of traffic from IAH would cause us to reduce our planned capacity at IAH by 10 percent, costing 1,300 jobs.

    Houston co-workers supported our education effort by sending hundreds of messages to Council members and by attending meetings every week to show concern about the proposal.

    “I am deeply disappointed that Mayor Parker and the City Council have taken this action that harms United and Houston’s international gateway at IAH,” said Jeff. “I want to thank all of my Houston co-workers who helped us try to get a different result.”

    Jeff said we will do all we can to mitigate job loss through voluntary programs and relocation to other positions in the company. “This will harm us and IAH, but IAH will continue to be a strong hub for United. Unfortunately, the city of Houston will suffer the consequences of this decision for decades to come,” he said.

    What happens now and why?

    We expect to begin a 10 percent reduction in planned IAH capacity beginning with the fall 2012 schedule change. We have been maintaining some unprofitable flying at IAH based on our projections that future growth at the hub would make those routes profitable. Since that growth won’t occur, because there will be less international connecting traffic at IAH, we will have to reallocate that flying where it can earn a profit. The rest of the reduction will come from future planned capacity, including not flying our previously announced service from IAH to Auckland, New Zealand. That flight was heavily dependent on connecting traffic through IAH. As a result of the Mayor’s and the Council’s action, it will no longer be economically feasible to fly the 787 on that route, since there will be a drain on international traffic from IAH.

    When will job loss happen?

    We regret the job loss, but we will be forced to reduce employment at IAH as a direct result of the Mayor’s and Council’s action. We expect job loss will begin this fall and occur over time, and we will do all we can to mitigate the impact through voluntary programs and relocation to other jobs across the system. As always, we will keep you informed as we take actions.

    What does this mean for the future of our IAH hub?

    IAH will remain one of our strongest hubs, and our Houston co-workers remain critically important to us. We will continue to compete vigorously for Houston customers with all carriers serving both airports.

    Why will the Hobby expansion impact our operations – and jobs – at IAH?

    The sound public policy of maintaining IAH as the single international airport ensured that passengers for all international airlines serving Houston connect at one place, helping all of us fill the large planes necessary to economically fly to Asia, Europe and Latin America. The approval of the Hobby expansion by the Mayor and the Council changes the premise on which Continental, now United, based more than $1 billion in investments since 1996 to make IAH a world-class international gateway. It reverses the policy on which we relied in deciding United would go forward with the first phase of a $700 million project to redevelop Terminal B.

    Does this mean we won’t build the rest of the Terminal B project?

    We have commenced the first phase, so it’s too late to stop. However, this decision puts the need for the remaining $600 million investment in significant doubt. Future demand will ultimately determine whether we can justify proceeding with the remainder of the project.

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    Get your kicks

    Texas is just the start of the ultimate Route 66 road trip

    Associated Press
    Apr 9, 2026 | 9:30 am
    Cadillac Ranch
    Cadillac Ranch/ Facebook
    Cadillac Ranch in Amarillo is an essential stop on a Route 66 road trip.

    ALBUQUERQUE, N.M. (AP) — There are faster ways to get from Chicago to Los Angeles, but none have the allure or cultural cachet of Route 66.

    To John Steinbeck, it was the Mother Road that led poor farmers from Dust Bowl desperation to sunny California. To Native Americans along the route, it was an economic boon that also left scars. To Black travelers, it offered sanctuary during segregation. And to music fans, it was the place to get their kicks.

    Route 66 marks its 100th anniversary this year. Despite losing its status decades ago as one of the nation’s main arteries, people from around the world still flock to it to take perhaps the quintessential American road trip and soak in its neon lights, kitschy motels and attractions, and culinary offerings.

    The dream
    Route 66, which runs for roughly 2,400 miles (3,860 kilometers) from Chicago through Missouri, Kansas, Oklahoma, Texas, New Mexico, and Arizona before ending in Santa Monica, California, was stitched together a century ago from a collection of Native American trading routes and old dirt roads with the goal of linking the industrial Midwest to the Pacific coast.

    Oklahoma businessman Cyrus Avery, known as the Father of Route 66, saw it as more than just a way to cross the country efficiently. It was a chance to connect rural America and create new pockets of commerce.

    Avery knew the number 66 would be ripe for marketing and could be seared into drivers' minds, and he was right: Route 66 has been immortalized in movies, books, including Steinbeck’s The Grapes of Wrath and Jack Kerouac’s On the Road, and songs such as Bobby Troup's “(Get Your Kicks on) Route 66,” which served as an anthem for post-World War II optimism and mobility.

    If you’ve ever planned to motor west and take the highway that’s the best, the year of Route 66's 100th anniversary just might be the time.

    Many stretches of Route 66 may be littered with abandoned buildings and faded signs, but there's still much history and magic to be discovered. With each stop the wheels of imagination turn, leaving travelers to contemplate what life was like for the people and communities that made the road hum.

    Here are essential stops and sights to see on a road trip along historic Route 66.

    Route 66 Somewhere along Route 66. Photo by Morten Andreassen on Unsplash

    Illinois
    Chicago has long been one of the country’s economic engines, with access to international waters and railroads that linked all corners of the country.

    For some travelers, the journey is fueled more by the food than the scenery, and there’s plenty to choose from — slices of homemade pie, thick shakes, cheeseburgers and an assortment of fried delights.

    The Cozy Dog Drive In in Springfield, the Illinois capital, is one of the many diners that sprang up along Route 66, and its breaded hot dogs on a stick have stood the test of time. Third-generation owner Josh Waldmire says the recipe is a secret.

    Waldmire’s grandfather, Ed, saw the concoction’s potential as fast and convenient road food and developed a system for frying the dogs vertically.

    Missouri
    Route 66 has its share of twists and turns, and it’s no surprise that a highway famous for its quirky roadside attractions would cross the nation’s most famous river on one of the more peculiar bridges known to modern engineering.

    As the road nears St. Louis, the mile-long (1.6-kilometer-long) Chain of Rocks Bridge hovers more than 60 feet (18 meters) above the Mississippi River.

    Engineers eventually built a straighter, higher-speed option, and a poor resale market spared the original bridge from the scrap heap. Today it’s reserved for pedestrians and cyclists.

    A median in Missouri is home to St. Robert Route 66 Neon Park, which features orphaned neon signs that once beckoned travelers to stop at certain sites and businesses along the highway. Often handcrafted, they weren’t only markers for motels, cafes and gas stations, but were also folk art and symbols of local culture.

    Kansas
    The Sunflower State hosts only a short stretch of Route 66, but it packs a punch with the Kan-O-Tex Service Station in Galena. A classic example of roadside fare, the station served as inspiration for the animated 2006 Pixar film Cars.

    Director John Lasseter and his crew took road trips along the route, digging into history and looking for elements that could bring the project to life. It was in Galena where they spotted the old boom truck that served as the basis for the character Tow Mater. The plot wasn’t far off, as so many once bustling towns — like the fictional Radiator Springs — nearly faded away after being bypassed by an interstate.

    Kansas also is home to the Brush Creek Bridge, otherwise known as the Rainbow Bridge. It’s on the National Register of Historic Places and is one of few remaining examples of the concrete arched bridges designed by James Barney Marsh.

    Route 66 Neon signs along Route 66. Photo by Mick Haupt on Unsplash

    Oklahoma
    There was a real danger for some who traveled the road, particularly Black motorists passing through inhospitable and segregated areas during the Jim Crow era. The Green Book — a guide first published in 1936 by Victor Hugo Green — listed hotels, restaurants and gas stations that would serve Black customers.

    The Threatt Filling Station near Luther wasn’t listed in The Green Book, but it was a safe haven — not only for getting fuel, but for barbecue and baseball. Listed on the National Register of Historic Places, it was the only known Black-owned and operated gas station along Route 66.

    Route 66 is littered with abandoned buildings and faded signs, but one example of the highway’s resilient spirit stands tall in Sapulpa, near Tulsa. The restored Tee Pee Drive-In Theater offers a step back into the 1950s, when the booming car culture helped spawn thousands of drive-in theaters nationwide.

    Built in 1949, the drive-in officially opened in the spring of 1950 with a screening of John Wayne’s “Tycoon.” It was one of the few drive-ins at the time to have paved pathways. Over the years, it survived a tornado, a fire that destroyed the concession stand and break-ins before being shuttered for more than 20 years. It reopened in 2023.

    route 66 historic district Get your kicks on Route 66 in Amarillo. Photo courtesy of Visit Amarillo

    Texas
    Blink and you might miss it, but a stop at the Cadillac Ranch in Amarillo is a must for any Route 66 journey. For decades, visitors have been spray-painting the 10 vintage Cadillacs at the site and mulling the transitory nature of time as Bruce Springsteen did in his 1980 song of the same name.

    It’s not a ranch, but rather a public art installation created in 1974 by the art and architecture collective Ant Farm. At first, the cars — which were half-buried front-down at a 60-degree angle — were used for target practice. Others would scratch their initials into the metal. The spray painting started later.

    Arrive in Adrian and you’re halfway through your trip. Steps from a white line marking the midpoint of Route 66 is the Midway Cafe, where the “ugly pies” are anything but.

    If you’re still hungry, head back to Amarillo for a 72-ounce (2 kilogram) steak and all the sides at The Big Texan. If you can finish the meal in an hour or less, it's free.

    New Mexico
    More than half of Route 66 cuts through sovereign Native American lands, often tracing routes used by tribes long before settlers arrived. Much like the railroad in the 1800s, the highway opened the door to a new era of commerce, but it also fueled stereotypes about cultures along the way.

    There are still faded and crumbling references to tipis and feathered headdresses at some stops along the historic highway. The symbols were easily appropriated for marketing by roadside vendors but weren't indicative of the separate and distinct Native American cultures in the area.

    Today, tribes are telling their own stories and showcasing their creations, whether it be pottery, fruit pies or poems.

    Albuquerque boasts the longest intact urban stretch of Route 66. Those 18 miles (29 kilometers) pass through several neighborhoods and business districts, from historic Old Town to Nob Hill.

    Some of the old motor lodges and neon signs along what is now Central Avenue have been restored. Other signs are being reimagined using hubcaps, elaborate lowrider-inspired paint jobs and New Mexico’s classic yellow and red license plates in a nod to the car culture that is very much still alive in the city.

    Arizona
    Musician Jackson Browne was taking his own road trip in the early 1970s when his car left him stranded in Winslow. The experience inspired the lyrics to the Eagles’ hit “Take it Easy.” But it’s certainly not the only song that is a must-have for a Route 66 playlist.

    Bobby Troup created a classic American road anthem in the 1940s with “(Get Your Kicks on) Route 66.” Nat King Cole, Chuck Berry, The Rolling Stones and Depeche Mode carried it through the decades, each covering the song with their own flair.

    While standing on a corner in Winslow, don’t be surprised if someone saunters up with a guitar and starts strumming favorites from their own road trip playlist.

    Before leaving the state, the one-time gold mining town of Oatman features a Wild West atmosphere, daily staged shootouts and beloved burros. Oatman was a destination along one of the original alignments of Route 66 via a treacherous path through the Black Mountains, but it was later bypassed as part of improvements made in the 1950s.

    California
    Once a desert oasis, Roy’s Motel & Café in Amboy is a quintessential Route 66 landmark. The towering neon sign is one of the most photographed spots along the road. Inside, foreign currency left by international visitors lines one wall. Across the street, a clothing post decorated with shoes, shirts and other items juts up from the desert floor.

    This stretch of the highway through the Mojave Desert offers a special kind of solitude. The pavement gets rough in spots and the landscape takes charge, showing off Joshua trees, wide-open spaces and the remnants of ancient volcanic activity.

    Much of the area is undeveloped, meaning it looks a lot like it would have when Route 66 was commissioned in 1926.

    After making it through oft-congested Los Angeles, the iconic Santa Monica Pier marks the end of the line, and it’s nothing short of a perpetual party with a steady stream of spectators and performers. Although many stretches of Route 66 have lapsed into decay, the breathtaking views of the Pacific Ocean are a reminder of the pursuits made possible by the road over the last century.

    american road tripneon signsroad triproute 66
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