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    in-n-out and about

    In-N-Out Burger reveals highly anticipated third Houston location

    Holly Beretto
    Apr 17, 2019 | 11:35 am
    In-N-Out Burger meal
    Double doubles are coming to Willowbrook this year.
    Photo courtesy of In-N-Out Burger

    Exactly none of the proposed In-N-Out Burger spots slated for Houston have opened yet, but that hasn’t stopped the family-owned southern California favorite from adding a third location to its proposed Bayou City expansion.

    As CultureMap media partner ABC-13 reports, the burger joint is looking to open in northwest Houston on the site of Willowbrook Mall. Reports indicate the restaurant will have seating for 70 customers as well as a drive-thru lane and should have about 50 employees.

    No firm timeline yet on In-N-Out’s Willowbrook construction plan — let alone an opening date — but the company’s vice president of real estate told ABC-13 new concepts typically take five to six months to build and open.

    That’s got to be tantalizing news for In-N-Out devotees, who raised a collective cheer when the company announced last year it would set up shop in Stafford on the former TI campus. That announcement was followed swiftly by one touting plans to open in Katy in the Y Shops at Park West. According to Eater Houston, construction on the Stafford spot is set to start in June, with a projected fall opening.

    In-N-Out founder Harry Synder opened the first In-N-Out in 1948 in Baldwin Park, in Los Angeles’ San Gabriel Valley. Across its 70-odd-year history, the company had become known for a number of firsts and traditions – the first drive-thru restaurant to use a two-way speaker system, hand-leafing its lettuce on site, that (not so) secret menu that’s attracted a cult following, having its food trucks at the Vanity Fair Oscar Party.

    The burger chain is also well known for is its glacial expansion. The company is still family-owned and current president Lynsi Snyder, Harry’s granddaughter, has been adamant that In-N-Out won’t ever sell franchises. Further, the restaurants famously don’t have freezers or microwaves, which means that every ingredient is delivered fresh to the locations. That requires a high-level supply chain and without having it in place, In-N-Out refuses to open new locations.

    The stories of the company’s expansion into Houston go back at least to 2011, proving that it’s taken eight years of development to make the restaurant a reality here in the Bayou City. Now that there’s light at the end of the In-N-Out Burger tunnel for California transplants and plain ol’ In-N-Out fans, expect the In-N-Out versus Whataburger feud to heat up (again).

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    Chris Cusack explains

    Houston bar owner speaks out about surprise arrest for health code violations

    Eric Sandler
    May 11, 2026 | 3:50 pm
    Chris Cusack
    Photo by Sergio Trevino
    Chris Cusack owns two locations of Betelgeuse Betelgeuse.

    Certainly one of the most unusual interactions between a restaurant and City of Houston officials took place on Wednesday, May 6 when Betelgeuse Betelgeuse owner Chris Cusack was arrested for health code violations at his location on Washington Avenue.

    News of the arrest spread quickly across social media over the weekend. Now, Cusack is ready to tell his side of the story.

    Cusack, whose time operating restaurants in Houston goes back more than 15 years to Down House and its affiliated restaurants such as Hunky Dory and D&T Drive Inn, tells CultureMap the problem began on Monday, May 4 when a health department inspector came to Betelgeuse Betelgeuse and asked to see the restaurant’s grease trap.

    The only problem is that location has never had a grease trap. Prior to becoming Betelgeuse Betelgeuse, it was Liberty Station, a pioneering bar in Houston’s craft beer and craft cocktail scenes. In the early days, Betelgeuse served food from a food truck. More recently, it prepares its food next door at The Bell and Crane. Cusack acknowledges he didn’t share this information with the inspector.

    “Usually I’m a charmer with the health department, but I was a little defensive. She kept asking me. I said, ‘ma’am, we don’t make food here,’” he explains. “The tone wasn’t my finest moment, but there was no name calling or anything like that. She said, ‘where does the food come from?’ I said, ‘it doesn’t matter where it comes from. It’s produced in a commercial kitchen.’”

    Cusack says he knew there would be a follow up, but he was shocked when the inspector returned two days later with more colleagues from the health department, TABC inspectors, and Houston Police Department officers.

    “I got somewhere between 21 and 25 citations,” Cusack says about the return visit. He got dinged for everything from graffiti in the bathroom to a missing Harris County tax stamp on the photo booth he leases from a vendor (it has both State of Texas and City of Houston stamps, Cusack says).

    One inspector told Cusack he needed a food dealer’s permit. He showed the inspector that a food dealer’s permit had been issued for the restaurant's address under the former food truck’s LLC but not to the LLC that operates Betelgeuse Betelgeuse. Cusack says he had renewed the food truck’s permit in March, but that wasn’t good enough for the inspector. In Cusack’s telling, he was arrested for not having the permit, since it was also flagged as missing in an inspection from October 2025. He's the only person he knows who has ever been arrested for a misdemeanor violation of the health code.

    Cusack says he spent 21 hours in the Harris County Jail. When he got out, he says he was contacted by a more senior official within the Health Department. Once Cusack confirmed he owned both LLCs, he was told he could reopen. Both locations of Betelgeuse Betelgeuse have been operating normally since Friday, May 8.

    Cusack maintains he never knew about the October 2025 inspection, which is why he renewed the food dealer’s permit for the food truck’s LLC rather than applying for one under Betelgeuse Betelgeuse’s LLC. “There’s no paper trail that shows I was given this information,” he says. “I did not get the email [from the Health Department].”

    As for why things got so out of hand, Cusack theorizes he was a victim of Houston Mayor John Whitemire’s crack down on “reckless behavior” on Washington Avenue and stepped up enforcement on bars generally that led to the temporary closure of near northside cocktail bar Rabbit’s Got the Gun.

    Cusack says he’s a “huge supporter” of efforts to reduce crimes like street racing, drug dealing, and sex trafficking along Washington and in its surrounding neighborhoods. Still, he feels targeting by the city for being impolite to a health inspector.

    He plans to fight both the arrest and the citations in court. “I want the charges dropped, and I want it expunged completely from my record. That’s the first thing, and I’m going to try very hard to do it,” he says.

    “That’s going to end up costing thousands of dollars just to deal with the sheer volume,” he adds.

    CultureMap contacted Mayor Whitmire’s office. A representative said the mayor was not aware of the situation and has no comment on an open investigation.

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