can't get away
Southwest Airlines cancels hundreds of flights and can't rebook out of Hobby until New Year's Eve
Call it a flight fiasco. Hundreds of canceled flights on Monday, December 26 left passengers stranded. CultureMap news partner ABC13 has been monitoring the situation at Hobby Airport to see if there have been any improvements with Southwest Airlines.
At last check, five out of 14 of Southwest Airline's first flights out of Hobby on Tuesday, December 27 morning have departed. Eight of them are canceled and one boarded.
At the Southwest ticket counter, a line was already forming at about 6 am. Many in the line said they are still part of that group of passengers faced with delays and cancellations.
Monday saw some very long lines and a sea of unclaimed luggage as 220 Southwest flights were canceled out of Hobby. On Tuesday, there are currently 150.
Buses are currently shuttling affected Southwest Airlines’ customers to local hotels to accommodate them during their stay in Houston. ⁰⁰Our staff has been hard at work assisting passengers at the airport. Buses will continue to operate until necessary. pic.twitter.com/kkgZEVYBH9
— Hobby Airport (@HobbyAirport) December 27, 2022
Worse, passengers found out around 6 pm on Monday that if they didn't already successfully rebook, they would not be able to catch a flight before Saturday, December 31.
Southwest Airlines said this all started from the winter storm, which exacerbated staffing issues.
Continue reading this story by Rosie Nguyen, with accompanying video, on our news partner ABC13.