H-Town distributor claims shock
Ligne Roset national ordered the shutdown of Houston & Austin stores with a DearJohn letter
It’s not much, but Houston-based Intex Livingspace, Ltd. has a little more information regarding the abrupt closing of the Houston and Austin Ligne Roset stores it ran as an authorized distributor of the French furniture.
Intex principal Bruce Wolfe said in a press release that he was working with Ligne Roset to restructure their business relationship and a letter he received July 16 ending that relationship caught him off guard.
"This letter came as a complete surprise and was absolutely not the alternative we had hoped for. Be that as it may, our main concern is for our valued clients. We are pleased to know that Roset has pledged to follow up and fulfill all orders placed,” Wolfe said in the release.
Antoine Roset, executive vice president of Roset USA Corporation alerted Wolfe to immediately discontinue accepting orders for its products and remove all Ligne Roset signage and materials. The sudden decision was even more confounding because Houston was one of the top-performing Ligne Roset showrooms in the country. The Houston and Austin stores were the latest in a string of Ligne Roset closings across the United States.
They both suddenly closed with the Houston store shuttering in the River Oaks Shopping Center. Intex Livingspace, Ltd. was a Roset distributor for more than 11 years in Houston and it opened the first Ligne Roset Boutique in the world in Austin in 2009. In the statement he issued Wednesday, Wolfe says that Ligne Roset and Antoine Roset ended that long-time relationship without even a phone call, sending that one-page letter instead.
The French-based Ligne Roset company sells high-end, design-forward line of household furniture, lighting, accessories and textiles. There are still 13 Ligne Roset stores open in the United States, including Dallas, which is the only remaining Texas location.