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    Up In The Air

    Merger mayhem: Confessions of a spooked Continental flight attendant

    Sarah Rufca
    May 3, 2010 | 2:04 pm

    When it comes to the merger keeping Continental Airlines in the news, insider info is scarce.

    "The running joke among Continental employees is that we'll get the news after (the media) does," says one of the airline's flight attendants (who requested to speak anonymously) of his company's merger with United.

    Though the deal with United Airlines is said to keep the same number or more jobs in Houston for Continental employees, concerns over workforce issues, management and United's financial woes dominate. While Continental CEO Jeff Smisek declared the merger, "a match made in heaven," today, there's considerably more doubt about that from his workforce — especially those who won't have offices in the Windy City sky.

    "We were hoping the deal would be an acquisition," the flight attendant says. "There was a feeling that with their debt and the rate that they are losing money that United could not stay in business. And since they filed for bankruptcy less than two years ago, they aren't eligible to file for Chapter 11, so the next step would be Chapter 13, which is liquidation.

    "If that happened Continental could buy out the airline, which would be much easier for the employees," continues the flight attendant, who has been with Continental for 12 years.

    When it comes to the complicated issue of seniority, the basis from which pilots and flights attendants pick their routes and schedules, what changes could be coming in the immediate future are unclear.

    "I was riding on the airport shuttle with a US Air(ways) flight attendant, and she said in the three years since they merged with America West there has been no merging of the workforce," the Continental flight attendant says. "They have one name and they moved the headquarters, but aside from that they are essentially still flying two separate airlines.

    "The flight attendants have two different contracts, don't work together on the same flights and there's a sense of animosity between the factions," he continues. "So if we use US Air as an example, especially considering the greater size of Continental and United, it's going to take quite a while."

    On whether retaining much of the Continental management (including CEO Jeff Smisek, who will helm the new United) is a plus, the flight attendant has mixed feelings.

    "I have a very good friend who works at United and they've been unhappy with management for years, so they are excited about the merger," he says. "But taking on all that debt is a huge issue for me. I'd be more confident if we were going in with our last CEO from two years ago. This guy, I don't think he cares about how he leaves the airline."

    unspecified
    news/city-life

    This Week's Hot Headlines

    Austin restaurant chain bowls over River Oaks and more popular stories

    CultureMap Staff
    Dec 27, 2025 | 11:00 am
    Honest Mary's restaurant exterior
    Photo by Becca Wright
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    Editor's note: It's time to look back at the top Houston news of the week, including restaurant openings and a major acquisition for MFAH. Plus, where to celebrate New Year's Eve in Houston. Catch up on our most popular stories below, then visit this guide to the best Christmas weekend events.

    1. Meet the men behind River Oaks' new destination for bowls and broth. On this episode of “What’s Eric Eating,” Honest Mary’s founder Nelson Monteith and COO Andrew Wiseheart joined CultureMap editor Eric Sandler to discuss the Austin-based restaurant that just opened its first Houston location in the River Oaks Shopping Center.

    2. Houston's only Michelin-recognized Tex-Mex restaurant now open in Bellaire. It didn’t take Sambrooks Hospitality Group long to turn Mandito’s into Candente. First announced in September, the restaurant’s second location officially opened December 22.

    3. 25 Houston restaurants celebrating New Year's Eve with caviar, bubbles, and more. Houston restaurants are ringing in the new year with indulgent menus featuring caviar, lobster, and steak, along with plenty of bubbly.

    4. Houston museum acquires historic Masonic lodge property for new greenspace. The Museum of Fine Arts, Houston has acquired a prime parcel to expand its campus in the Museum District.

    Holland Lodge masonic building The building at 4911 will be torn down for the new greenspace. Holland Lodge No. 1, A.F. & A.M./Facebook

    5. Houston's richest residents, best suburbs, and more top city news in 2025. As 2025 comes to a close, we're looking back at the stories that defined Houston this year. These are the City Life stories that captured Houston's attention.

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    news/city-life

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