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    The High Life

    Private airport security screenings, oh my! The perks (and pains) of a GlobalServices frequent flyer on the new United

    John C. Lamar
    May 6, 2012 | 10:00 am
    • It's a mixed bag in first class on the new United.
    • It is a well-known secret that almost anyone who carries a cell phone forgets orintentionally leaves it on during flights.

    It’s barely May and I’ve racked up 65,000 miles so far this year on United alone. Yes, I'm that tired looking man by the shoe shine place (by the way, I am now officially the Mayor of the Houston airport shoeshine kiosk on Foursquare). Many people ask me: “What do you think of the merger of United and Continental?” Well, pull up a chair, sit back, relax (without fastening your seat belt) and enjoy the ride.

    The Good

    Pre-merger, I complained that Continental didn’t do enough to recognize and reward its elite group of frequent fliers who typically log 100,000 miles. That has changed with United – sort of.

    United offers, by invitation only, a highly elite status known under the mysterious, vague moniker of “Global Services.” It is like an American Express Black Card in that you can’t ask to be admitted nor can you buy your way in.

    United offers, by invitation only, a highly elite status known under the mysterious, vague moniker of “Global Services.” It is like an American Express Black Card in that you can’t ask to be admitted nor can you buy your way in. You have to fly a minimum of 100,000 miles a year AND spend at least $50,000 a year.

    Some Perks

    1) The best perk is a special closeted private security screening just for Global Services members. No lines or pat downs here and no problems. They have this set up at the San Francisco, Chicago and Newark airports but for some strange reason, not Houston, their second largest hub.

    2) When boarding and if the gate agent remembers (two out of 10 times), Global Services members are boarded even before First Class but not before our men and women in uniform — as it should be.

    3) Nine out of 10 times I am given instant upgrades when booking a ticket.

    4) Conceptually, before the plane leaves the gate, the First Class flight attendant finds me and thanks me for being a Global Services member (did I have a choice?) and offers me first choice for the dinner selections.

    I must admit, it is flattering to be sitting in Seat 4F and watch the entire First Class sector look curiously at me (Who is this guy?) as I place my order for lasagna 20 minutes before anyone else.

    But like with all mergers, there are kinks to be worked out. Come meal time, I am served a chicken wrap.

    “Where is my lasagna, I ask?”

    “Oh, I am sorry,” the flight attendant says, “We ran out.”

    “But, I ordered first.”

    The flight attendant just shrugs his shoulders and attends to 5F.

    The Bad

    I am not going to dwell on the negatives of the United merger. Too many other people have done that and I’m a glass half full kind of guy, however, permit me to get on my soap box regarding the continued ban of PDA’s while in flight.

    This is not just a United issue (although they are one of the few who do not offer Wi-Fi inflight) and most passengers are indeed “united” in their desire to see this silly rule knocked off the books.

    This is not just a United issue (although they are one of the few who do not offer Wi-Fi inflight) and most passengers are indeed “united” in their desire to see this silly rule knocked off the books.

    Well, perhaps not all passengers. On a recent flight from Houston to Salt Lake City as the plane descended through 8,000 feet, from Row 4B, I furtively flipped on my IPhone to check email. All of a sudden I heard (as did the entire plane) a loud voice coming from Seat 5C saying “I hope it is important!”

    I turned around and replied “Why yes, as a matter of fact it is and thank you for reading over my shoulder.”

    He responded: “Cell phones need to be turned off during landing; it’s my landing too!!”

    It is a well-known secret that almost anyone who carries a cell phone forgets or intentionally leaves it on during flights. Look around …you can see passengers furtively checking their email from under their topcoat or behind a newspaper.

    My unpleasant interchange with “Nosy Ned” would have ended quickly if not for the passenger in Seat 6C who also piped in saying: “Yeah, it’s my landing also.”

    To which I replied,“Well you better brace yourself then – this baby is going down!”

    Ah, the life of the road warrior!

    As managing director of The Alexander Group, an executive search firm with offices in Houston, San Francisco, San Diego, New York, London and Park City, John C. Lamar is a real road warrior. He files periodic reports about his travels for CultureMap.

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    Now hear this

    New Texas museum shines spotlight on Tejano music history

    Edmond Ortiz
    Dec 18, 2025 | 11:30 am
    Totally Tejano Hall of Fame and Museum, San Antonio, tejano music
    Photo by Edmond Ortiz
    Roger Hernandez serves as board president of the Totally Tejano Hall of Fame and Museum.

    For a city that proudly calls itself the capital of Tejano music, San Antonio has long been missing a permanent place to honor the genre’s pioneers and preserve its history. That gap officially closed In December with the opening of the Totally Tejano Hall of Fame and Museum at 1414 Fredericksburg Rd.

    The music couldn’t have found a better steward than its founder and board president. Roger Hernandez has had his finger on the pulse of Tejano music for decades. His company, En Caliente Productions, has provided a platform for countless performing artists and songwriters in Tejano, conjunto, and regional Mexican music since 1982.

    Hernandez says his wife, who ran a shop at Market Square years ago, would often get questions from visitors about the location of a physical Tejano music museum, a thing that simply did not exist. In 2022, he banded together with friends, family, and other local Tejano music supporters to make the nonprofit Hall of Fame a reality.

    “I decided I've been in the music scene for over 40 years, it's time to do a museum,” Hernandez recalls.

    Hernandez says a brick-and-mortar Tejano music museum has long been needed to remember musical acts and other individuals who grew the genre across Texas and northern Mexico, especially those who are aging. Recently, the community lost famed Tejano music producer Manny Guerra and Abraham Quintanilla, the renowned Tejano singer/songwriter and father of the late superstar Selena Quintanilla-Perez. Both deaths occurred roughly one week after the Totally Tejano museum opened to the public.

    “They're all dying. They're all getting older, and we need to acknowledge all these people,” Hernandez says.

    The Totally Tejano Museum — named after Hernandez’s Totally Tejano Television Roku streaming — has 5,000 square feet of space packed with plaques, photos, promotional posters, musical instruments, and other memorabilia honoring the pioneers and stars of the beloved genre. Mannequins wear stage outfits from icons like Laura Canales and Flaco Jimenez, and a wall of photos remembers late greats. Totally Tejano Television plays legendary performances on a loop, bringing the exhibits to life.

    Totally Tejano Hall of Fame and Museum, San Antonio, Tejano music The newly opened Totally Tejano Hall of Fame and Museum includes a growing collection of memorabilia. Photo by Edmond Ortiz

    Hernandez says the museum will soon welcome permanent and rotating exhibits, including traveling shows, a Hall of Fame section, and an area paying homage to Chicano music crossovers, such as the late Johnny Rodriguez, the South Texas singer-songwriter who blended country with Tex-Mex music. Plans call for the organization to hold its inaugural Hall of Fame induction in February 2026.

    Eventually, a 2,000 square feet back room will be converted into additional display space and host industry gatherings, community symposiums, and record and video release parties. The museum also plans to add a gift and record shop and a music learning room where visitors can listen to early Tejano music and browse archival photos. Hernandez is already talking with local school districts about educational field trips.

    Much like Tejano itself, the museum is a grassroots production. Hernandez and fellow board members have used their own money to rent, renovate, develop, and maintain the museum space. The board also leads the selection of the Hall of Fame honorees and curates the exhibits.

    Hernandez has been heartened by the museum’s reception, both from media outlets and music fans around Texas and beyond.

    “We had a radio station come in this morning from Houston to interview us,” he says. “People have come in from Lubbock, Texas. We have had people from Midland, Texas. We have another person who emailed us who’s coming in from New York. People are learning all about us.”

    That includes many of the musicians who helped shape the genre. Johnny Hernandez, Sunny Ozuna, Elida Reyna, and Danny Martinez from Danny and The Tejanos are among the luminaries who have already graced the halls.

    The Totally Tejano Hall of Fame and Museum is now open 10 am-6 pm, Tuesday-Sunday, and closed Monday. Admission is free, but donations are encouraged. Fans can call 210-314-1310 for more information.


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