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    friendlier skies

    United Airlines launches lofty perks to boost Houstonians' travel post-coronavirus

    Steven Devadanam
    Apr 7, 2020 | 1:45 pm
    United Airlines Boeing 787 Dreamliner, September 2017
    United is unleashing a slew of perks to encourage travel.
    Courtesy photo

    As frequent travelers are painfully aware, airlines are taking a massive hit during the global coronavirus crisis. A recent study shows the airline industry experiencing a two-decade low in traffic, a staggering drop that may only worsen.

    The sweeping effects target carriers and their support systems; only increased travel and a potential government bailout may save the struggling industry.

    In effort to entice flyers locally, United Airlines has announced a series of crucial changes to its current incentives. United customers can make changes to, or cancel, any travel they have booked through the end of the year without fees if they act by April 30.

    Participants in the carrier’s MileagePlus program will see their current MileagePlus Premier status extended through January 2022. All MileagePlus Premier members will retain the status they earned for 2020, through January 2022, according to the airline.

    Here are the benefits United is extending to travelers, per the airline.

    Easier qualifications
    United is making it easier to qualify for the Premier title by reducing thresholds for qualification by 50 percent for each status level, to make reaching an even higher status tier easier for the 2021 year.

    Upgrade, upgrade, upgrade
    The airline is also increasing the ability for Premier members to use their upgrade benefits. The airline is offering a six-month extension for all PlusPoints that are set to expire on or before January 31, 2021. Those who travel internationally will enjoy the perks of expended availability of Skip Waitlist, which is an upgrade option that allows Premier 1K members to confirm upgrades at the time of booking — to significantly more international long-haul flights.

    Annual membership and subscription benefits expirations will be extended by six months. This United Club memberships purchased directly from United and purchased subscriptions for Economy Plus, wi-fi packages, and checked bags.

    No fees, please
    Electronic travel certificates (ETCs) will be extended and redeposit fees for members who booked travel using award miles will be waived. ETCs will be valid for two years from the time of booking.

    The airline is also waiving all redeposit fees for members who have flights booked through May 31, 2020, and will be waiving fees for all members who cancel their flights at least 30 days before departure for the remainder of 2020.

    Benefits in the cards
    United is increasing the maximum number of premier qualifying points (PQPs) United Explorer and United Club credit card holders can earn through card spend toward status in 2021. A promotion that doubles the maximum PQPs for United Explorer credit cardmembers and quadruples the maximum PQPs for United Club cardmembers will run from May 1 through December 31, 2020.

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    Airport News

    Both Houston airports would be affected by air traffic slowdown

    Associated Press
    Nov 7, 2025 | 9:15 am
    George Bush Intercontinental Airport in Houston
    Photo by David Syphers on Unsplash
    Flights at George Bush Intercontinental Airport in Houston will run travelers about $392 on average.

    The Federal Aviation Administration plans to reduce air traffic by 10 percent across 40 “high-volume” markets to maintain travel safety as air traffic controllers exhibit signs of strain during the ongoing government shutdown.

    The affected airports covering more than two dozen states include the busiest ones across the U.S. — including Atlanta, Denver, Dallas, Orlando, Miami, and San Francisco. In some of the biggest cities — such as New York, Houston, and Chicago — multiple airports will be affected.

    CBS News has a list of all the airports affected and that list includes both DFW Airport and Dallas Love Field. Other airports in Texas that would be affected include both airports in Houston — Houston Hobby and George Bush Houston Intercontinental.

    The FAA is imposing the flight reductions to relieve pressure on air traffic controllers who are working without pay during the government shutdown and have been increasingly calling off work.

    Controllers already have missed one full paycheck and are scheduled to again receive nothing next week as as the shutdown drags on.

    The FAA has been delaying flights at times when airports or its other facilities are short on controllers.

    Passengers should start to be notified about cancellations Thursday. Airlines said they would try to minimize the impact on customers, some of whom will see weekend travel plans disrupted with little notice.

    United Airlines said it would focus the cuts on smaller regional routes that use smaller planes like 737s. United, Delta Air Lines, and American Airlines said they would offer refunds to passengers who opt not to fly -- even if they purchased tickets that aren’t normally refundable. Frontier Airlines recommended that travelers buy backup tickets with another airline to avoid being stranded.

    Experts predict hundreds if not thousands of flights could be canceled. The cuts could represent as many as 1,800 flights and upwards of 268,000 seats combined, according to an estimate by aviation analytics firm Cirium.

    Air traffic controllers have been working unpaid since the shutdown began October 1. Most work mandatory overtime six days a week, leaving little time for side jobs to help cover bills and other expenses unless they call out.

    Major airlines, aviation unions, and the broader travel industry have been urging Congress to end the shutdown, which on Wednesday became the longest on record.

    Staffing can run short both in regional control centers that manage multiple airports and in individual airport towers, but they don’t always lead to flight disruptions. Throughout October, flight delays caused by staffing problems had been largely isolated and temporary.

    But the past weekend brought some of the worst staffing issues since the start of the shutdown.

    From Friday to Sunday evening, at least 39 air traffic control facilities reported potential staffing limits, according to an Associated Press analysis of operations plans shared through the Air Traffic Control System Command Center system. The figure, which is likely an undercount, is well above the average for weekends before the shutdown.

    During weekends from January 1 to September 30, the average number of airport towers, regional control centers and facilities monitoring traffic at higher altitudes that announced potential staffing issues was 8.3, according to the AP analysis. But during the five weekend periods since the shutdown began, the average more than tripled to 26.2 facilities.

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