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    major bagel drama

    Buzzy Heights bagel shop rebrands after founding baker’s surprise exit

    Eric Sandler
    Feb 7, 2024 | 10:05 am
    Brazos Bagel bagels on tray

    Brazos Bagel will resume selling at markets and other local businesses.

    Photo by Eric Sandler

    Plans to open a new bagel shop in the Heights have taken an unexpected turn. After only a few days in business, Zac Wilson, owner of Brazos Bagel, has parted ways with his business partners, who are moving forward without him as Space City Bagels.

    As CultureMap reported last week, Wilson brought his Brazos Bagel pop-up to a permanent shop at 2155 Durham Dr. Heights-area residents, deprived of a local bagel option since Golden Bagel closed in 2021, flocked to Brazos Bagel, prompting it to sell out of bagels more quickly than expected.

    Wilson tells CultureMap he was delighted by the neighborhood’s enthusiasm for his bagels. Although he says Brazos tripled its daily output compared to what it made before the shop opened, they couldn’t make enough bagels to meet his partner’s requirements. Both parties quickly realized they had different expectations regarding daily output and decided to end the partnership.

    Wilson revealed the decision on social media Tuesday night.


    View this post on Instagram
    A post shared by Brazos Bagel (@brazosbagel)

    “They wanted to see more volume coming out of my side of the team,” he says. “We couldn’t scale up fast enough for them . . . We made a decision to part ways.”

    Robert Martinez, a commercial real estate broker and business consultant, tells CultureMap he and his business partner already had plans to open a bagel shop called Space City Bagels at the Durham Dr. location when they met Wilson. They chose to partner with his existing Brazos Bagel brand due to its acclaim and strong social media presence.

    Unfortunately, even in the soft opening, it became clear that Wilson’s bagel making methods would not be compatible with the demands of a busy shop. Tasked with producing 60 dozen bagels per day, Martinez says Wilson and his team produced fewer than 40 dozen. While he respects Wilson’s commitment to quality, he also wants to meet the community’s demand.

    “This is a business. I believe food is passion. I live and breathe it,” Martinez says. “You also have to create jobs and make money for it to stay open. If you run out at 10 am on a Saturday, that’s difficult.”

    Wilson’s departure means that Martinez and the shop’s investor will return to their original plan and operate the space as Space City Bagels. The shop will be closed for a few days to redecorate with vintage Astros memorabilia and items that pay homage to Houston’s status as the home of NASA. In addition, Martinez says he’s secured a commercial kitchen where a new bagel maker will work until he can build a kitchen on site.

    When it opens, Space City Bagels will sell both bagels with schmears as well as a selection of up to 10 bagel sandwiches that Martinez has created. For example, he plans to serve a muffaletta sandwich on a bagel with olive tapenade and cream cheese spread, mortadella, salami, ham, and provolone.

    “The goal is about the bagel, but it’s also about what you can produce from the bagel. It’s a service for the community. That’s the goal,” he says.

    As for Wilson, he wants to take a week or so off to spend a little time with his family. He’ll be back soon at Brazos’s regular outposts that include coffee shops Antidote and Black Hole; modern general store Henderson & Kane; Kojack’s, a cafe in Lazybrook/Timbergrove; The Groves Marketplace; and the Fall Creek Farmers Market in Humble. He’s proud of his team for tripling their output and feels optimistic about the future of Brazos Bagel.

    “I want to continue to try to support other businesses with our bagels and vice versa,” Wilson says. “The entire bagel shop model. I don’t feel like we’re ready for that, per se. I do think that is in the future. At this very moment, we want to go back to the fundamentals of lets make sure we’re making really great bagels.”

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    service switcheroo

    Street food-inspired Houston restaurant swaps counter service for servers

    Eric Sandler
    Nov 14, 2025 | 10:14 am
    Traveler's Cart food spread
    Photo by Andrew Hemingway
    Traveler's Cart is add new dishes to its menu, including steak frites and chicken parm.

    A globally-inspired Houston restaurant is making a big change to its service model. Traveler’s Cart will switch from counter service to full service beginning this Monday, November 17.

    When owners Thy and Matthew Mitchell opened Traveler’s Cart last year as a more casual sister concept to Traveler’s Table, their globally-inspired Montrose restaurant, they decided counter service would match the restaurant’s street food-inspired menu and lower price point. With a year of experience, they’ve decided full service — where diners sit down and order from a server — will improve the customer experience in a number of ways.

    First, they noticed that some of their online reviews go to great lengths to explain the ordering process. Moving to traditional table service will elimination that confusion.

    “We want to be like a great brasserie or izakaya where people come and enjoy food and drinks at a reasonable price,” Matthew Mitchell tells CultureMap. “There’s a lack of intuitiveness about the process right now. Almost a year in, we’re still having to explain where you go and how you order. That tells you we probably missed the mark.”

    He also recognizes that the inherent uncertainty of counter service — people are concerned about how long they’ll have to wait to order and whether a table will be available once they do — limits the restaurant’s appeal as a date night option or for larger groups who want the certainty of having a place to sit.

    Even though the restaurant has been a financial success, according to Mitchell, he thinks Traveler’s Cart is missing out on revenue with its counter service model. “I think people order less at the counter. You may not order a cocktail, and you certainly won’t get back up and order more drinks,” he says.

    Switching to full service will also help the restaurant’s perceived value. With entrees mostly priced between $15 and $25, the restaurant may feel expensive relative to other fast casual restaurants. Once servers are added, Mitchell thinks diners will appreciate the value, particularly since its prices are about half of sister concept Traveler’s Table.

    “I feel like the food quality is outstanding for the price, but when it crosses that $20 or $30 threshold, people perceive it as pricey,” he says.

    Traveler’s Cart has other ways to enhance the value of its offering, such as its $18, three-course lunch that includes iced tea or a fountain drink. Happy hour, available Monday through Friday from 3-6 pm, includes $8 cocktails, $3 drafts, $8 small plates, and more.

    Along with the new service model, Travelers Cart is updating its menu with a number of new dishes. They include Thai chili queso, Baja shrimp tacos, salmon donburi bowl, chicken parmesan, and steak frites. The cocktail menu has also been refreshed with a Mexican espresso martini and a Tuk Tuk Old Fashioned, named for the vehicle that now sits in front of the restaurant’s entrance.

    Recently recognized by the Texas Restaurant Association as Restaurateurs of the Year for the Houston region, the Mitchells hope that these changes will lead to even more success. With the service style refined and the menu dialed in, they’re already looking for another location.





    Traveler's Cart food spread

    Photo by Andrew Hemingway

    Traveler's Cart is add new dishes to its menu, including steak frites and chicken parm.

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