Across the realms of civic and private enterprise alike, bureaucracies vitally impact our security, freedoms, and everyday life. With so much at stake, competence, efficiency, and fiscal prudence are essential. However, these institutions frequently fall short and many despair that they are too big and too hard to reform.
Former Secretary of Defense, Robert Gates, disagrees. Having led change successfully at three monumental organizations—the Department of Defense, the CIA, and Texas A&M University—Secretary Robert M. Gates offers us the ultimate insider's look at how major bureaus, organizations, and companies can be transformed. He provides practical advice on tailoring reform to the operative culture; effecting change within committees; engaging the power of compromise; and listening and responding to your team. Secretary Gates is the only Secretary of Defense in U.S. history to be asked to remain in that office by a newly elected President. During his career he has served eight U.S. Presidents. He also served as the President of Texas A&M University and Interim Dean of the George Bush School of Government and Public Service at Texas A&M.
Dr. Gates has been awarded the National Security Medal, the Presidential Citizens Medal, has twice received the National Intelligence Distinguished Service Medal, and has been the three times recipient of the CIA's highest award, the Distinguished Intelligence Medal.
Across the realms of civic and private enterprise alike, bureaucracies vitally impact our security, freedoms, and everyday life. With so much at stake, competence, efficiency, and fiscal prudence are essential. However, these institutions frequently fall short and many despair that they are too big and too hard to reform.
Former Secretary of Defense, Robert Gates, disagrees. Having led change successfully at three monumental organizations—the Department of Defense, the CIA, and Texas A&M University—Secretary Robert M. Gates offers us the ultimate insider's look at how major bureaus, organizations, and companies can be transformed. He provides practical advice on tailoring reform to the operative culture; effecting change within committees; engaging the power of compromise; and listening and responding to your team. Secretary Gates is the only Secretary of Defense in U.S. history to be asked to remain in that office by a newly elected President. During his career he has served eight U.S. Presidents. He also served as the President of Texas A&M University and Interim Dean of the George Bush School of Government and Public Service at Texas A&M.
Dr. Gates has been awarded the National Security Medal, the Presidential Citizens Medal, has twice received the National Intelligence Distinguished Service Medal, and has been the three times recipient of the CIA's highest award, the Distinguished Intelligence Medal.
Across the realms of civic and private enterprise alike, bureaucracies vitally impact our security, freedoms, and everyday life. With so much at stake, competence, efficiency, and fiscal prudence are essential. However, these institutions frequently fall short and many despair that they are too big and too hard to reform.
Former Secretary of Defense, Robert Gates, disagrees. Having led change successfully at three monumental organizations—the Department of Defense, the CIA, and Texas A&M University—Secretary Robert M. Gates offers us the ultimate insider's look at how major bureaus, organizations, and companies can be transformed. He provides practical advice on tailoring reform to the operative culture; effecting change within committees; engaging the power of compromise; and listening and responding to your team. Secretary Gates is the only Secretary of Defense in U.S. history to be asked to remain in that office by a newly elected President. During his career he has served eight U.S. Presidents. He also served as the President of Texas A&M University and Interim Dean of the George Bush School of Government and Public Service at Texas A&M.
Dr. Gates has been awarded the National Security Medal, the Presidential Citizens Medal, has twice received the National Intelligence Distinguished Service Medal, and has been the three times recipient of the CIA's highest award, the Distinguished Intelligence Medal.