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    Waiter Wars

    Waiter Wars: Server shortage has Houston restaurants scrambling for good help as pros jump around

    Marene Gustin
    May 8, 2015 | 10:30 am

    There’s a plethora of places to eat getting ready to open right now, from Grant Cooper Concepts' SaltAir Seafood Kitchen to Hunky Dory, and most of them have hung out “Now Hiring” signs.

    “With new restaurants sprouting up everywhere it's making it very laborious to find trained front-of-house staff, we started investing much more of our resources into training,” says Brennan’s of Houston’s general manager Carl Walker. “For example, we equip management with the tools to fast-track the growth needed to meet our service demands.”

    "Some people think this is a job for unskilled labor but that’s not true."

    And lots of other restaurants are feeling the pinch.

    El Real Tex-Mex Cafe’s Frank Flaig, who bears the impressive title of senior dining room manager —which basically means he does everything, admits it’s getting harder to hire.

    “We’re looking!” he exclaims. “Yes, it’s getting harder with all the new places opening. Some people think this is a job for unskilled labor but that’s not true. A good restaurant requires front-of-house staff with a very definite set of skills: they have to be people-friendly and be able to cope with stress. You really have to find the right fit for your team. Everyone has to get along and work well together and hopefully inspire the other staff to be better.”

    Highly professional

    Houston’s waiter culture is highly professional. Sure, fast food joints and some national chains hire college kids and out-of-work actors, but for the longtime beloved local like Johnny Carrabba’s eateries, Tony’s and even Molina’s Cantinas, the waitstaff make good money and tend to support their families and spend years, if not decades, with their employers.

    “But with so many new restaurants opening and closing, if you’ve only been with a restaurant a short time, and a new place that looks better and looks like it will last more than a few months opens, you’ll make the jump.”

    "But with so many new restaurants opening and closing, if you’ve only been with a restaurant a short time, and a new place that looks better and looks like it will last more than a few months opens, you’ll make the jump,” says one experienced waiter at a major establishment.

    Lori Farris, co-owner with her chef/husband Efisio of Arcodoro, a Sardinian restaurant in the Galleria area also echoes the current plight of finding good front-of-house staff.

    “It is very hard to find quality personnel that are hospitality professionals,” she says. “There are a lot of new restaurants opening in the Post Oak/Galleria area that are making the new hire market very tough. Fortunately, we have a core group of waitstaff that have been with us a long time. In the past we have had a steady flow of people seeking employment but this stream has really dried up.”

    So far eaters haven’t been complaining about lack of service at their favorite spots but clearly restaurants are upping their game when it comes to hiring and retaining workers.

    Google “waiter jobs Houston” and get more than 400,000 sites. At shiftgig.com there are 16 pages of restaurant server openings. And with more and more restaurants on the boards, Houston could soon become a servers’ paradise when it comes to picking and choosing jobs.

    unspecified
    news/restaurants-bars

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    Delicious Destinations

    Houston dubbed top-10 best foodie city in America by Food & Wine

    Amber Heckler
    Apr 10, 2026 | 9:15 am
    News_Anvil Bar & Refuge_bar_drinks_cocktails
    Anvil Bar & Refuge Facebook
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    Houston has gobbled up three awards in national magazine Food & Wine's 2026 Global Tastemaker Awards, including the title as the No. 6 best foodie city in the U.S.

    Food & Wine annually surveys its network of judges, which includes more than 400 chefs, travel experts, wine connoisseurs, and more to determine nominees for "the best food-forward destinations" in the world. Winners are then evaluated and ranked by the magazine's Global Advisory Board.

    The Global Tastemaker Awards praised Houston's overall food scene among the 10 best in the nation, and local restaurants get to reap the benefits. Acclaimed eateries like Feges BBQ, Theodore Rex, and Tatemó were named must-try spots for locals and tourists to visit.

    "[Houston] boasts the most ethnically diverse population of any large city in the country," the report said. "That multiculturalism seasons the city’s dining scene, offering exceptional Tex-Mex/Mexican, Indian, Vietnamese, Chinese, Japanese, Korean, and Southern/Cajun cuisines alongside classic Texas barbecue."

    Anvil, another Houston staple from local restaurateur Bobby Heugel, was crowned the No. 2 best bar in the U.S. Food & Wine dubs Heugel "the architect" of Houston's bar scene, citing Anvil's multiple James Beard Award nominations.

    "The high-energy space offers a list of 100-plus classics plus seasonal options, some sure to join the long list eventually," the report said. "Reflecting the zeitgeist, Anvil credits the bartenders who created the drinks, and recently brought back happy hour, starting at 2 pm, at a moment when many patrons are particularly price-sensitive."

    Even George Bush Intercontinental Airport won an award as the No. 6 best U.S. airport for food and drink. The Houston airport is widely known for having many local restaurants for visitors to get a taste of the local food scene. Weary travelers can get their burger fix at Hubcap Grill, try Simone Biles' newly opened restaurant Taste of Gold, sip on a margarita at El Tiempo, and much more.

    Simone Biles Taste of Gold IAH Find Taste of Gold near gate A8. Courtesy of Houston Airports

    Food & Wine also gave a sneak peek at what's to come as IAH continues renovations.

    "When Terminal B fully reopens this fall, it will include two additional Michelin Bib Gourmand picks, Blood Bros. BBQ and Rosie Cannonball, alongside B&B Butchers and Pink’s Pizza," the report said. "And the new Terminal D-West Concourse scored Velvet Taco, a Dallas‑born brand with a devoted Houston following."

    Other Texas cities, restaurants, and airports that earned awards from Food & Wine include:

    • Austin – No. 1 Best Coffee City in U.S.; No. 4 Best Pastry City in U.S.; and No. 7 Best U.S. City for Food and Drink
    • Austin-Bergstrom International Airport, Austin – No. 2 Best U.S. Airport for Food and Drink
    • Canje, Austin – No. 3 Best Restaurant in the U.S.
    • Hotel Emma, San Antonio – No. 8 Best Hotel in the U.S.
    awardsrestaurantsbarsfood and winehoustoniahgeorge bush intercontinental airport
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