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    Waiter Wars

    Waiter Wars: Server shortage has Houston restaurants scrambling for good help as pros jump around

    Marene Gustin
    May 8, 2015 | 10:30 am

    There’s a plethora of places to eat getting ready to open right now, from Grant Cooper Concepts' SaltAir Seafood Kitchen to Hunky Dory, and most of them have hung out “Now Hiring” signs.

    “With new restaurants sprouting up everywhere it's making it very laborious to find trained front-of-house staff, we started investing much more of our resources into training,” says Brennan’s of Houston’s general manager Carl Walker. “For example, we equip management with the tools to fast-track the growth needed to meet our service demands.”

    "Some people think this is a job for unskilled labor but that’s not true."

    And lots of other restaurants are feeling the pinch.

    El Real Tex-Mex Cafe’s Frank Flaig, who bears the impressive title of senior dining room manager —which basically means he does everything, admits it’s getting harder to hire.

    “We’re looking!” he exclaims. “Yes, it’s getting harder with all the new places opening. Some people think this is a job for unskilled labor but that’s not true. A good restaurant requires front-of-house staff with a very definite set of skills: they have to be people-friendly and be able to cope with stress. You really have to find the right fit for your team. Everyone has to get along and work well together and hopefully inspire the other staff to be better.”

    Highly professional

    Houston’s waiter culture is highly professional. Sure, fast food joints and some national chains hire college kids and out-of-work actors, but for the longtime beloved local like Johnny Carrabba’s eateries, Tony’s and even Molina’s Cantinas, the waitstaff make good money and tend to support their families and spend years, if not decades, with their employers.

    “But with so many new restaurants opening and closing, if you’ve only been with a restaurant a short time, and a new place that looks better and looks like it will last more than a few months opens, you’ll make the jump.”

    "But with so many new restaurants opening and closing, if you’ve only been with a restaurant a short time, and a new place that looks better and looks like it will last more than a few months opens, you’ll make the jump,” says one experienced waiter at a major establishment.

    Lori Farris, co-owner with her chef/husband Efisio of Arcodoro, a Sardinian restaurant in the Galleria area also echoes the current plight of finding good front-of-house staff.

    “It is very hard to find quality personnel that are hospitality professionals,” she says. “There are a lot of new restaurants opening in the Post Oak/Galleria area that are making the new hire market very tough. Fortunately, we have a core group of waitstaff that have been with us a long time. In the past we have had a steady flow of people seeking employment but this stream has really dried up.”

    So far eaters haven’t been complaining about lack of service at their favorite spots but clearly restaurants are upping their game when it comes to hiring and retaining workers.

    Google “waiter jobs Houston” and get more than 400,000 sites. At shiftgig.com there are 16 pages of restaurant server openings. And with more and more restaurants on the boards, Houston could soon become a servers’ paradise when it comes to picking and choosing jobs.

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    the time is now

    Houston Tex-Mex staple now serving fajitas and margaritas at downtown hub

    Eric Sandler
    Jan 20, 2026 | 3:39 pm
    El Tiempo Cantina Post Houston
    Courtesy of El Tiempo Cantina
    El Tiempo is now open at Post Houston.

    One of Houston’s most popular Tex-Mex restaurants has opened a new location in downtown. El Tiempo Cantina is now open for lunch and dinner at at Post Houston, the mixed-use development in the historic Barbara Jordan post office.

    Open for lunch and dinner daily, El Tiempo occupies 7,500-square-foot, second-story space next to 713 Music Hall. It give the restaurant 18 Houston-area locations, including its presence at sports stadiums and George Bush Intercontinental Airport.

    The menu is slightly smaller than El Tiempo’s other locations, such as its downtown-adjacent outposts on Washington Ave. and Navigation Blvd. Designed for quick service to appeal to people attending events or concerts at Post Houston, it includes signature items such as fajitas, tacos, enchiladas, and margaritas. A few less popular dishes, including quail, lobster, and pork ribs, are not currently available

    The interior matches the look of other El Tiempo locations, with a dedicated bar area, a pressed tin ceiling, and Mexican-inspired art. It seats 230 people and features private dining rooms.

    “Post is a celebration of Houston creativity, culture, and cuisine,” El Tiempo president Roland Laurenzo said in a statement. “El Tiempo fits naturally into that story. We are honored to be part of this exciting space and look forward to serving both longtime patrons and new visitors to our restaurant.”

    Located at 401 Franklin Street, Houston real estate developer Lovett Commercial opened Post Houston in 2021. While the venue has a number of counter service restaurants in its food hall, it has lacked a full service restaurant since critically-acclaimed seafood restaurant Golfstrommen closed in early 2024.

    “We are thrilled to welcome El Tiempo, a beloved institution celebrated for its bold flavors and vibrant dining experience, to Post Houston,” general manager Meredith Powell said. “Post is a dynamic multicultural and entertainment destination in the heart of the city, and El Tiempo is a natural addition to our diverse culinary lineup.”

    El Tiempo opens daily at 11 am. It closes at 9 pm during the week and 10 pm on Friday and Saturday, but may stay open later to accommodate post-concert crowds.

    El Tiempo Cantina Post Houston

    Courtesy of El Tiempo Cantina

    El Tiempo is now open at Post Houston.

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