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    Air Lobby

    Inside the airport war: Who made the best points as Southwest and United dukedit out in City Council

    Whitney Radley
    May 8, 2012 | 10:51 pm
    • Southwest Airlines chairman, president and CEO Gary Kelly promises cheapflights, but the company's lean, streamlined workforce means not as many jobs.
      RollingOut.com
    • Southwest employees filled the city council chambers with golden yellow T-shirtsand matching buttons, proclaiming "Free Hobby Airport."
      Photo by Whitney Radley

    Gary Kelly, chairman, president and CEO of Southwest Airlines, says that he is experiencing déjà vu all over again when it comes to his company's Houston battle — referring to a well-litigated uphill battle against legacy airliners during the Dallas-based discount air carrier's formative years.

    Southwest has steadily grown over the past four decades, acquiring AirTran last year and recently proposing a $100 million, five-gate international expansion at Houston's William P. Hobby Airport, which would give the airline a launching pad for its first international flights to Mexico and the Caribbean.

    But United Airlines, which has a stronghold on Houston's international market at George Bush Intercontinental Airport (IAH), won't go down without a fight.

    The debate is a personal one, and the crowd — which filled the council chambers plus three overflow rooms — was fraught with tension.

    On Tuesday, the airline wars continued at City Hall during a grueling four-and-a-half hour long hearing for the Council Budget and Fiscal Affairs Committee.

    The debate is a personal one, and the crowd — which filled the council chambers plus three overflow rooms — was fraught with tension. Attorneys snipped at attorneys. City council members angrily questioned everyone.

    First in the hot seat was city attorney David Feldman, who just last week presented to Mayor Annise Parker and the Houston City Council a personal memorandum and a report by Peter Kirsch of Kaplan Kirsch & Rockwell — both of which essentially argue that the city has no choice but to approve Southwest's proposal in order to comply with Grant Assurances to the Federal Aviation Administration. That body has allocated hundreds of millions of dollars in grants to the Houston Airport System (HAS) since 2010, with $90 million going to Hobby alone.

    One such assurance, which Kirsch sees as the definition of Houston's obligation to the FAA and Southwest, states that the city must "make the airport available as an airport for public use on reasonable terms and without unjust discrimination to all types, kinds and classes of aeronautical activities, including commercial aeronautical activities offering services to the public at the airport."

    That sentiment was later disputed by Kirk Shaffer, former associate administrator for airports for the FAA and one among an entourage arguing on United's behalf at Tuesday's hearing.

    Shaffer claimed the opposite: That building the proposed international terminal may violate grant assurances by exclusively benefiting Southwest, at least in the beginning. Plus, since the Houston Airport System boasts multiple airports — IAH, Hobby and Ellington — the city has the option to authorize just one as an international gateway.

    Jobs, Jobs, Jobs

    According to Kelly, all that Southwest wants is an amendment to its lease agreement with the airport system. He promises that Southwest's entrance into Houston's international travel arena will create a more competitive atmosphere, which will drive down airfare costs in Houston (IAH was recently dubbed the most expensive hub to fly from) and stimulate the local economy.

    United claims that the siphoning of just two passengers can make a flight unprofitable, and it will reallocate unprofitable flights to markets elsewhere.

    Southwest has offered to assume all of the risk, putting up $400 million for the purchase of new aircraft and even footing the $100 million expansion bill if a finance bond deal with the city (which would be recouped by a $4.50 Passenger Facility Charge) is not agreed upon.

    But Kelly can't promise the 10,000 local jobs that a recent HAS economic impact report promised would come with the airline's international expansion. He foresees adding just 700 Southwest positions nationwide, with a paltry 50 to 100 local jobs, over the next eight years.

    (Southwest has provided several case studies to the City Council but, much to the council members' frustration, has not conducted an economic impact report separate from the aforementioned HAS document.)

    By contrast, a report commissioned by United warns that adding international flights at a second airport will cost the city of Houston 3,700 jobs and $500 million in revenue each year by splitting up international travel. The airline claims that the siphoning of just two passengers can make a flight unprofitable, and it will reallocate unprofitable flights to markets elsewhere.

    Moreover, United claims that Phases II and III of its $700 million expansion at IAH are at risk if the city sides with Southwest.

    Battle On

    The hearing ended without much of a resolution. Southwest and United representatives both presented compelling arguments, but neither the HAS-commissioned economic impact report nor a separate United study seem comprehensive or unbiased enough to use as basis for a formal decision.

    All council members seem to agree that jobs are the first priority, that competition (which Southwest offers) can't be regulated and United can't be given preferential treatment.

    "We are only talking to [Houston]," promised Kelly. At the same time, Southwest officials say they won't wait until next year for the city to make a decision — the airline is already expanding internationally, and will begin to look elsewhere.

    Next logical steps include a formal determination of obligations to the FAA's Grant Assurances and determining, once and for all, how many jobs Houston would lose or gain if Southwest expanded to Hobby.

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    a major award

    Art-filled boutique hotel in the Heights earns coveted Michelin Key

    Eric Sandler
    Sep 18, 2026 | 11:30 am
    Hotel Daphne lobby
    Photo by Julie Soefer
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    A boutique hotel in the Heights is one of seven Texas properties to earn a coveted Michelin Key. The Hotel Daphne, a Bunkhouse property that opened in 2025, joins these other Texas stays on the list:

    • Four Seasons Hotel Austin
    • The Frances Modern Inn (Austin)
    • Hotel 1928 (Waco)
    • Missing Hotel (Marble Falls)
    • The Ritz-Carlton Dallas (Las Colinas)
    • Sophie’s Gasthaus (New Braunfels)

    In its entry on the Michelin website, the Guide’s inspectors hail the five-story, 49-room property, which is also home to Hypsi, an Italian restaurant led by Houston chef Terrence Gallivan, and Bar Daphne, an art-filled cocktail bar. The hotel's walls are adorned with more than 160 pieces from the Ackerley Family Collection, which focuses on works created by living Texas artists.

    A bohemian Bunkhouse hideaway and One-Key in Houston’s The Heights, with 49 rooms, a library, and a restaurant serving house-made pasta. Select suites come with a balcony; unexpected details include stitched floral headboards and funky soap dishes. A lobby shop sells locally produced jewelry and home décor.

    “Being awarded a Michelin Key is a testament to our wonderful team and all the hard work they have put in to make Daphne what it is,” owner Ben Ackerly tells CultureMap. “The Heights community has been great in how well we’ve been received, and now that is being recognized on a broader scale with this accolade.”

    Announced Friday, September 18, Michelin added 65 properties in America to its list of Key-worthy stays, bringing the overall total to more than 350 hotels nationwide. Hotel Daphne is the fifth Houston hotel to earn One Key status, joining The Post Oak Hotel, Hotel ZaZa Houston (Museum District), Hotel ZaZa Memorial City, and the Hotel Saint Augustine, a Bunkhouse property in Montrose. The Carr Mansion in Galveston also holds one Michelin Key.

    Similar to the famous Michelin Stars awarded to restaurants, hotels may receive one, two, or three keys, which is defined as follows:

    • One Michelin Key for hotels that offer "very special" stays with service that "provides significantly more than similarly priced establishments."
    • Two Michelin Keys for "exceptional stays" where memorable guest experiences are "always guaranteed" with a special emphasis on the hotel's design or architecture.
    • Three Michelin Keys for hotels that provide "extraordinary stays" for "the ultimate in comfort and service, style and elegance."

    No properties in Texas hold three Michelin Keys. The state’s only two key properties are the Commodore Perry Estate (Austin), the Bowie House (Fort Worth), and Hotel Emma (San Antonio).

    hotelshotel daphneawardsmichelin keysthe-heights
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