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Houston Airport Systems launches useful app to improve accessibility

Houston Airport Systems launches useful app to improve accessibility

Access Houston Airports app
The Access Houston Airports is optimized with tools for children with developmental disabilities to use during their travels in and out of Houston.  Photo courtesy of the Houston Airport System

Houston's two airports have a new digital tool to help its passengers with developmental disabilities better navigate their journey in and out of town.

George Bush Intercontinental Airport and William P. Hobby Airport have partnered with Chicago-based Autism innovation company, Infiniteach, to launch the Access Houston Airports mobile app. The free technology provides tools to children with autism or other conditions — as well as their caregivers — throughout their Houston Airport System experience.

"Houston Airports continues to embrace technology to go the extra mile to assist passengers of all abilities on their journey through our airports," said Jesus Saenz, Houston Airports' COO, in a news release.

The Centers for Disease Control and Prevention estimates that 13 percent of the United States have an "invisible" developmental disability like autism. Tim Joniec, the director of government relations and Americans with Disability Act coordination at HAS, says in the release that this translates to 20,000 daily Houston travelers.

"Houston Airports is introducing this app to ease anxiety for these families and provide information and resources that will make their visit to the airport an engaging and meaningful experience," Joniec said in the release.

The app uses researched-based strategies and features, including guides, short picture stories, scheduling tool, and checklist feature, as well as caregiver information like terminal maps and support.

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