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Snappy new service delivering convenience store items speeds into Houston

New service delivering convenience store items speeds into Houston

goPuff delivery service Houston
GoPuff is a combination of concierge service and errand runner.  Photo courtesy of goPuff

Everyone knows how hard it is to manage to get everything done in a single 24-hour period. Errands to run, groceries to pick up, food to buy, prescriptions to get. To-do lists seem never-ending and, for busy professionals, can be absolutely overwhelming.

Enter goPuff, a Philadelphia-based retailer that has just launched in the Bayou City. Think of it as a combination of concierge service and errand runner. The company stocks more than 2,500 products across eight categories. Those items, ranging from snacks to beverages to household essentials to pet needs, are housed in centrally located facilities in Houston.

When customers need something, they log into their goPuff account, select what they want, and the company's delivery drivers bring it straight to their door. Delivery hours are from noon to 4:30 am, seven days a week, with a flat delivery charge of $1.95.

Founded in 2013, goPuff is now available in more than 90 cities, including Atlanta; Boston; Chicago; Dallas; Denver; Philadelphia; Phoenix; Seattle; Pittsburgh; and Washington, D.C. “Customers have been asking us to come to Houston since we first launched the concept, and we are thrilled to now bring that experience to the area and deliver the moments that matter most to this vibrant community,” said Rafael Ilishayev, goPuff co-founder and co-CEO, in a statement announcing the expansion to Houston.

In Houston, the company will cover the enormity of the city, from the Texas Medical Center to Northeast Houston, Independence Heights to the Fifth Ward. Customers will place their orders on the goPuff app, the same way they would for other delivery services. Then, goPuff team members head out, collect what's needed, and deliver it.

The company touts its speed of delivery as a main selling feature; because the products are housed at goPuff facilities, drivers don't need to head all over town to collect needed items, and there are no third parties to work with. But what about cold treats like ice cream?

“Because we warehouse product inventory at our own facilities, we can quickly pack orders in our special insulated bins and pass them off to our driver partners for fast deliveries, keeping the ice cream cold,” Liz Romaine of goPuff tells CultureMap. 

Given the furious speed at which life in the Bayou City moves, goPuff should find a pretty warm welcome here in Houston.